The Bok Shop - Brighton Reviews Summary

Food Quality

Pros:

• "It was by far the best fried chicken I’ve had, even the salad and fries were delicious."
• "Crispy on the outside but still juicy and succulent."
• "My wings were cooked perfectly and the tenders were succulent."
• "The Bokadoosh tenders are just… incredible. The flavour of the sauce, the crispy coated fresh tender."
• "Honestly the best chicken in brighton."
• "The burger was so juicy as well."
• "The food is absolutely great - they make a real effort."
• "The fried chicken tasted and stank of fish?! It was inedible."

Cons:

• "First time I've been here since they renovated and took out the toilets. Chicken tenders dry and bland as I've ever had them."
• "Was disappointed by the poor value for money here. The mash in chicken gravy tasted very bland."
• "Where shall I start…..the food looked amazing on the pictures and as it was being made. However, I did not get to eat anything."
• "Such a shame as had been really looking forward to trying this place out but I was served chicken wings that were literally raw."
• "I’m very sorry about this review but the food we had was simple non eatable."
• "The burger was quite nice and the Katsu chips were nice, however, I think it is extortionately overpriced for the size and quality."
• "I was disappointed with the chicken wings and chicken burger. They both were severely lacking in the flavour department."
• "The fried chicken and wings has no flavours, and it was burnt, can tasted a bit bitter because of the over-cooked fried chicken."

Service

Pros:

• "The service was quick, efficient and friendly. I’d definitely come back here!"
• "The service was great, very chatty and pleasant people and overall created a nice environment."
• "The staff is pleasant and patient, efficient too!"
• "Great place. After trying their wings at Wingfest, we visited their Hastings shop (also great!). Finally got to visit the Brighton location this weekend. Fast and friendly service."
• "The staff was rude and chips were really average. On the other hand the wings and tenders were lovely!"
• "Went in on Friday night, food was great…service was amazing by all staff but particularly from the blonde hostess."
• "Fantastic service. We had an issue with our order and a fresh batch was prepared and delivered within half an hour."
• "The staff are some of the most friendly too. Big shout-out to Harri, Jamie, Freddie, Bruno and Georgie, they have great energy whilst working hard and cooking up delicious chicken."

Cons:

• "After waiting for over 20mins for one portion of chicken tenders, I had to request a refund, at which point I was informed that my food had not even been started to be made."
• "2/5 Food is amazing, however, the youngens working clearly need a lot more help & guidance / training."
• "The staff was rude and chips were really average."
• "WOULD NOT RECOMMEND ~ Food Hygiene problems. Ordered a takeaway yesterday and found none of the staff wearing gloves while preparing food."
• "One of the worst restaurant in terms of education and professionalism. The waiters are unprepared and rude."
• "Just ordered a few minutes ago, but I’m slightly disappointed 🙁."
• "The food took a fairly long time to arrive as they were starting to get busy on a Saturday evening."
• "We ordered from here because our favourite wings place were not taking orders."

Ambience

Pros:

• "The atmosphere was lively and all the staff were friendly."
• "The shop is cute, the menu had great options and the customer service was exceptional."
• "The seating area outside is nice but if it’s cold/windy then the inside area is quite small."
• "Really liked their sort of open bar making more space for customer area."
• "Music playlist in the background is great too an really nice interior design up and downstairs. Great service."
• "Interesting and pretty affordable take on chicken burgers, among other meal options which include non-meaty stuff too."
• "The member of staff who served us was not too friendly and came across uninterested and quite arrogant, but apart from that we had a nice meal."
• "The bok shop was excellent just what I expected from what I had seen, it was most definitely the best ever burger I have ever tasted, excellent service, definitely worth the money, definitely go again."

Cons:

• "The seating area outside is nice but if it’s cold/windy then the inside area is quite small."
• "If you want food from the Bok Shop go to the restaurant as Deliveroo are absolutely dreadful."
• "The burger was quite nice and the Katsu chips were nice, however, I think it is extortionately overpriced for the size and quality."
• "The food was nice and came out fast, I will probably go back to try more of the menu. The restaurant itself is nice and clean, cool decor too."
• "I tried the bok shop three times before deciding to write a review."
• "The chicken in the bun had obviously been put straight in there directly from the fryer so it was very greasy and extremely hot."
• "Not only does the Bok Shop sell the best fried chicken this side of the Mississippi but the staff are some of the most friendly too."
• "Best fried chicken in Brighton, delicious and not greasy like a lot of places!"

Value for Money

Pros:

• "I would also say it was a good value for money, considering the quality. I would definitely have it again."
• "The prices are really reasonable for quantity and quality and would recommend this place for those wanting fried chicken in Brighton."
• "The portions are very satisfying and will leave you full for sure."
• "The food is banging, killer chicken wings and I had the "Bossman" burger."
• "I love the BOK shop and I am totally obsessed with their tenders!"
• "The portions are big and you actually get a very good deal considering it."
• "It’s a very good choice even for vegans. My only suggestion would be spreading less peanut sauce in the satay, but that’d be it."
• "Had the classic burger and seasoned chips to takeaway. Had to wait about 10 minutes, but the food was delicious and the portion size was big enough to properly fill me up."

Cons:

• "Was disappointed by the poor value for money here."
• "The burger was quite nice and the Katsu chips were nice, however, I think it is extortionately overpriced for the size and quality."
• "I used to love Bok Shop, but their cost cutting measures have become a bit ridiculous."
• "The burger was quite nice and the Katsu chips were nice, however, I think it is extortionately overpriced for the size and quality."
• "Would’ve been nice if the staff had mentioned there was a lunchtime special which would’ve made the experience more palatable. Over £30 for two chicken burger meals is taking the p***."
• "We had wings which were poor quality meat; quite slimy and fatty which we did not expect, especially considering the price."
• "The burger was quite nice and the Katsu chips were nice, however, I think it is extortionately overpriced for the size and quality."
• "Waited for 40min in the shop for two “fast food” burgers and one portion of fries…?!?"