Address: 154 Clarence St, Kingston upon Thames, KT1 1QP, United Kingdom
Phone: +442085472848
Rating: 2.8
based on 203 reviews.
Security and Staff Conduct
Pros:
"Had a great experience here. Saw Jungle twice on the 12th of August, well organised with checking Covid passports and tickets etc. staff were generally very friendly and approachable."
"Good atmosphere at gigs and always a fun time."
"Drinks were served swiftly at the bar! Good experience."
"Friendly polite staff, one of our party was in a power assisted chair, door staff saw us straight in."
"The staff I met were great and a special mention to Lee on the door who was very helpful."
"The head doorman Mike was absolutely wonderful. My boyfriend is the drummer for the band that played and he treated our whole party so so well! Absolute gem!"
"Been a couple times, staff are lovely."
Cons:
"From very disrespectful door staff telling me to 'shut the f*** up' when I was trying to be friendly during entry search to floor security being overbearing whilst I was trying to make way for others, I would absolutely NOT recommend this as a good place to go clubbing."
"The worst place I ever seen! The staff is so rude and they are taking out people just because they refused to check their cash !!!"
"Bouncer grabs my two mates by the arms, one with bruises from the incident all because they were unknowingly stood by the fire exit."
"She has footage of the bouncer deliberately knocking her phone out her hand, leaving it damaged."
"Absolutely disgusting service and don’t have any respect to talk with people like security have so much attitude and racist comments."
"Security were extremely rude and arrogant."
"The security team is so rude and when you ask them a question they don't bother themselves to answer, they just easily look away and pretend they haven't heard you!!"
Club Atmosphere and Layout
Pros:
"Everyone gets in quickly and in the order they queued in due to the layout without needing to rush."
"Great Club, Great DJ's, Great Time."
"One of the best clubs I have ever been to, customer service is exceptional."
"For my first time ever going to a club, it was one of the best nights ever."
"Probably my favourite venue I’ve ever been to."
"A great venue for live music. Lots of different places and levels to see the stage from and 3 bars in the main room."
"It is very nice inside and we all had a great time."
Cons:
"Unfortunately, me and my girlfriend missed the gig... as I was not allowed to enter, given that I didn't have my passport or driving license with me."
"Absolutely awful. They closed their doors early for the 'Freedom - First Dance'."
"Avoid this place. Music and the venue is fair, good sized. You will always have trouble getting in, many times just refuse entry for no exact reason."
"Layout of the venue is good, with a few tiered areas for different views of the stage, although the speaker arrangement meant that much of the audience view was blocked."
"The music choice in there was extremely questionable. The carpet was so sticky."
"It’s not a great layout for gigs and the stage view is often obscured from any side angle."
"Not very clean toilets or bar tops, very sticky flooring and they sometimes overdo it on the smoke machines."
Value for Money
Pros:
"We got all this for £20 per person. This is less than an entry to a crowded central club."
"I luckily went on a day when they had student prices at one of the bars."
"Drinks were reasonable, £6.40 for a double."
"The waitresses were very pleasant, attentive and did a really good job for us."