Address: 40 High St, Rochester, ME1 1LD, United Kingdom
Phone: +441634780190
Rating: 4.5
based on 305 reviews.
Food Quality
Pros:
"The halloumi fries and burnt ends were the best I've had."
"The Morning Glory Burger with fried egg and additions in a brioche bun and served with the crispiest hash brown. Perfect!"
"The Big Charlie has everything I ever wanted. Just utter perfection."
"Big juicy smashdown burgers..."
"Quality beef, great ingredients and flavour combinations."
"The tastiest burgers around."
"The burgers were phenomenal..."
"The combination of flavours complimented each other perfectly..."
"The fries were lovely and crispy on the outside..."
"The special, which was a double cheese patty burger topped with medium rare fillet steak slices, was fantastic..."
"Best burgers ever! Great service every time. The milkshakes and cakes are delicious and perfect for anyone with a sweet tooth."
"The meat blend and way of cooking them is one of the best around..."
"We had burgers tonight and they were the best burgers we've ever eaten..."
"The burgers, fries and milkshakes are amazing! Quality ingredients, freshly cooked and wonderfully full of flavour..."
"Absolutely amazing burgers. Amazing staff. Best burger ever eaten..."
"Second order was outstanding burger was heaven and so tasty, plenty of chips..."
Cons:
"Burgers raw in the middle."
"Food is below average - just a tasteless burger and fries."
"Chips were soggy, a mess and tasteless."
"Burger itself was a good size but burnt and did not taste very good at all."
"Food took over 30 minutes to arrive in the restaurant..."
"Somehow it was cold also even though I sat and waited after placing order."
"My partner ordered the special one for March which seemed like it had a salt bath before being served..."
"The burger was a waste of calories and money..."
"The meat was very dry & overdone; the overall taste quite lacklustre..."
"Ordered food to take away. Every waitress had their hair down or not properly ties back. One of the waitresses was preparing serving trays and her long hair would brush over them..."
"I did find the buns a bit dense for the filling..."
"In comparison to Five Guys, the burgers are not as packed out and bun not as soft..."
Service
Pros:
"Our waitress Rachel was brilliant – friendly and super helpful!"
"Jack's attentiveness and dedication to ensuring my dining experience was top-notch truly stood out."
"Service 10/10."
"The staff are amazing, all so upbeat and welcoming, nothing is a problem."
"Daisy was our waitress and she did not disappoint! She was attentive, friendly and nothing was too much!"
"Harriet was our server for the duration of our meal. Friendly, informative and professional."
"Staff were excellent..."
"The team working were really friendly..."
"Staff were great, very friendly and very children friendly..."
"Staff so friendly and helpful, particularly a lady called kerry who was very helpful with giving us allergen information!..."
"Absolutely amazing service and beautiful food..."
Cons:
"Service was not amazing."
"Service was very lacklustre, no real atmosphere."
"The waitress didn't come towards us to ask us. Was the food okay? No checking to see if we were ok."
"Staff were busy chatting at the pass."
"The servers were not interested in doing their job, and were more interested in chatting with each other and dancing to the blaring music with expletives whilst there were children in the restaurant."
"Waitresses and chefs spent far too much time chatting amongst themselves to pay their clientelle any mind and we were the ONLY 2 customers! We even had to wipe the ketchup stains off the table before being handed sticky menus!"
Atmosphere
Pros:
"The atmosphere is relaxed and friendly, music is on but not too loud."
"A warm and welcoming atmosphere..."
"The music is on point making the atmosphere great."
"The atmosphere was great..."
"What a lovely place and the burger was unbelievable..."
"Playing hot ones in the background..."
Cons:
"The music was so loud it was difficult to hear everyone at the table."
"No real atmosphere."
"The place itself looks half done and unfinished/cold."
"Turned up at 8:19 and was refused entry to the restaurant despite being told the restaurant closed at 9..."
Menu Variety
Pros:
"The menu is full of variety, showcasing the high quality ingredients that they use."
"They release new burgers each month..."
"There is alcohol on offer including cocktails."
"Great choice of meat and plant-based burgers..."
"The menu was nice and easy without too many options to be confusing..."
"Great variety of burgers, drinks and desserts..."
"You can dine in now too, although pre-booking would be recommended..."
Cons:
"Menu was quite limited, even more so as they had run out of chicken."
"They should have indicated that the burgers were going to be spicy with like a spice meter..."
"The prices on the menu or unclear and generally the menu is not particularly explanatory..."
Value for Money
Pros:
"Great value for money."
"Reasonable price for the quality."
"Huge portions went in ravenous came out stuffed..."
"Really tasty and good quality..."
"Food was delicious - highly recommend..."
"The price was a reflection of the quality of the food..."
Cons:
"Overpriced for what it is."
"The prices have gone up a lot recently and portions have got smaller."
"Not worth the money..."
"Value for money is non-existent, it's very overpriced."
"For two burgers, one side and two soft drinks the cost was over £30... expensive for what it is."