Pizza Hut Restaurants Reviews Summary

Service

Pros:

• "Tony who worked there got us a new pizza that was perfect with no trouble and even offered us free desserts."
• "Staff are always pleasant nice salad bar could do with better choice of pizzas and replenish the pasta and pizzas quicker but overall good place to eat and refill drinks machine is a great idea will defo visit again."
• "Visited for my son's 10th birthday couldn't ask for a better experience was given the nicest table."
• "Great branch of pizza hut. The food is always good and the service is always friendly. Never had any major issues with speed of service and it's a site that offers Order and Collect if you don't want to sit in."
• "Staff were working flat out lunchtime today 30/08/2022! Really busy but staff friendly and helpful."
• "Very clean and helpful staff - we ate at the buffet and asked if they would be making a particular pizza -once it had been cooked the staff member came to find us to let us know it was about to go out."
• "Staff was lovely, very helpful and friendly."

Cons:

• "You have taken away the restaurant feel for this experience and have screwed over your staff."
• "Waiting long time with kids for pizza, people came after us get served before, staff says pizza still cooking in oven save us long wait hungry angry hangry."
• "Not once did any staff come and check on us."
• "The staff were insistent to the point of rudness that we use the app to order because of COVID precautions (we couldn't because not having banking liked to our phones) yet they were that worried about COVID only a minority wore masks."
• "Appalling service from unhelpful staff. Miserable atmosphere and empty restaurant. The food has gone downhill massively. Will never come back here again."
• "Food took ages to arrive. Manager was very dissociated with the customers. We asked why ita taken a while and we where kinda pushed aside and given the excuse for takeout orders."
• "The service was absolutely terrible the servers didn’t have a clue what they were doing."

Food Quality

Pros:

• "Pizzas were slightly overly greasy but still tasted delicious."
• "Really good pizza and all you can eat salad is always a winner."
• "Tastiest pizza i ever did eat in all my years. Not grotty at all, infact it was very clean and the staff where polite and friendly."
• "Absolutely could not fault the service, the pizza's tasted amazing and could not fault the taste and quality of them in anyway."
• "Really nice food in the hut.And they changed the buffet pizzas for fresh when they were becoming dry.Ice cream was really good."
• "All food was hot and very tasty."
• "The food was delicious."

Cons:

• "Thin base pizza overcooked. Chicken on it was dry and overcooked."
• "Pizzas with see-through pepperoni sinking in tomato base."
• "The quality of food is below average."
• "My food either came out burnt and cold or under cooked."
• "Pizza was dry, warm and undercooked."
• "The pizza was undercooked and one was inedible."
• "Poor food, not well cooked, I and my friend couldn't eat the pizza and lasagna we ordered."

Price and Value

Pros:

• "The prices are good as well."
• "Good well cooked selection of different pizzas and bases. A new menu, quick service, reasonable prices make this a good venue for dining out."
• "The buffet is such great value for money."