Address: New Rd, Wennington, Rainham RM13 9ED, United Kingdom
Phone: +441708634820
Rating: 4.1
based on 197 reviews.
Food Quality
Pros:
"Loved the food and prices there."
"Especially, I'd recommend their English breakfast."
"Our food arrived and drinks were brought to our table in good time."
"The food in all fairness was good."
"Really good family day out couldn't fault nothing food was lovely."
"Food was okay. Eat there 4 nights in a row and once for breakfast."
"Plenty of parking, staff were very polite and professional while being friendly. Food was spot on."
"Had a fantastic evening. With friends who have grown up children who have Down Syndrome. All our needs were accommodated."
Cons:
"The seating in the restaurant is to put it mildly is dirty and past it’s best throughout the restaurant."
"Have been here loads of times, food usually is fine, but today went for my birthday with family and the food was horrible."
"Pretty terrible in every respect. Stayed at the premier inn for 2 night and this attached restaurant was the only choice for dinner and breakfast."
"The food took a while to arrive and the staff seemed hectic and rushed even though it wasn't too busy."
"Food cold, waited over one & half hours from being given our starters to getting our main."
"Shocking food. Wont be going again. Dried out carrot and cucumber sticks."
"Terrible service worse ever.. Came in in work clothes amd was judged because of it No knife and fork with food so left most."
"Had lunch,chicken wasn't cooked,sour cream was curdled,waitress was ok but looked like she had the world on her shoulders."
Service and Staff
Pros:
"The manageress was excellent, and upon checking her schedule, she found us a table very quickly."
"Our waiter Terry was excellent and looked after us throughout our meal, even though it was hectic."
"The team of staff you had working on Christmas day 2023 are awesome."
"Staff were polite and helpful but the initial service was quite slow."
"Update 20/11/23: Perfect as before, food was great and staff were friendly and courteous."
"Waited to be seated. Was ignored by 4 different staff members."
"We went to willow farm for my son’s birthday who has special needs the young lady Toni that served us was fantastic."
"Friendly staff. Lovely food. Great prices."
Cons:
"The seats had ground in dirt and the tables all wobbly and sticky."
"Went for Christmas Dinner plates and food cold Brussels not cooked potatoes awful charged for pigs in blankets but were free on carvery."
"Waited over 45 minutes for food, when it did arrive the fries were not that hot."
"Took a while to get a table even though the restaurant was nearly empty."
"Worst experience was breakfast which when we arrived at 8am was all dried up from being kept under a hot lamp."
"Waited to be seated. Was ignored by 4 different staff members. I walked out after a few minutes."
"The woman with short grey hair is so rude! Went for a birthday meal and I told her the name it was booked under and she started playing 20 questions."
"Haven't visited Willow Farm for a while because on a few previous occasions tables and chairs were dirty."