Foodilic Reviews Summary

Category: Health food restaurant

Address: 163 Western Rd, Brighton and Hove, Brighton BN1 2BB, United Kingdom

Phone: +441273760190

Rating: 4.5
based on 169 reviews.

Staff Service

Pros:

  • "The staff were lovely and very helpful."
  • "Came by motorbike to Brighton and didn't have a place where to leave our gear for the day, tried everywhere, but they were so kind to help us."
  • "Staff were friendly and helpful."
  • "The staff are well friendly, always smiling, well attentive and have a positive attitude."
  • "The staff were so lovely and very welcoming."
  • "Staff very nice and very helpful."
  • "Very welcoming and friendly staff."

Cons:

  • "I was shrugged at when I asked them to rectify a payment issue they had caused."
  • "The girl on the till didn’t speak great English and was difficult to understand."
  • "However on our most recent visit the staff were very short and unwelcoming."
  • "Bad command of English from staff that caused much confusion with me and others trying to order."
  • "Awful customer service, i have chronic pain disease my diet is vitally important! the young waitress was polite and nice but had limited english and no idea of ingredients."
  • "Staff inside seemed confused when I asked to confirm which food was vegan which vegetarian."
  • "Rude man came over in a huff and begrudgingly sat us."

Food Quality

Pros:

  • "The food was delicious and looked fresh."
  • "The halal chicken is tender and flavorful, the beef goulash is also amazing."
  • "What amazing food, beautifully cooked and presented."
  • "The breakfast options and stuffed peppers are delicious."
  • "The banana blossom has a fibrous texture which was marinated and tasted very good."
  • "The veggie mousakka was melt in the mouth, best I have ever tasted."
  • "The food was superb great quality and generous portions."

Cons:

  • "Quality has diminished slowly over the last 4 years or so."
  • "The taste of the chicken has drastically gone down hill."
  • "The salmon didn’t taste good at all, the food was cold and wasn’t well presented."
  • "Food lacks flavour, usually quite greasy and prices grow very rapidly."
  • "One of the banoffee pie slices had fluffy mould growing from the side."
  • "The food was swimming in oil, the utensils also very oily."
  • "Didn't enjoy this restaurant at all, food was fine if you're a vegetarian or vegan, as a meat eater I found it very lacking in choices."

Value for Money

Pros:

  • "7£50 for the whole buffet (or 5£ for a take away box) is great price for value and for top healthy food."
  • "The portions were generous for the price."
  • "It’s good value too - less than £30 for the three of us including drinks and enough for leftovers for dinner too!"
  • "Fantastic food and very cheap (£6.50 all you can eat, and £1.30 for a large coffee)."
  • "Each salad is a work of art and you’re able to have your choice of three plus a main for under £15 - enough to quite happily feed two people."
  • "Very affordable for a variety of choices and great taste."
  • "Great value for money, healthy food and very tasty."

Cons:

  • "Such a nice place but really pointless and annoying that you can't mix a salad without paying half as much again!!"
  • "However, the price has recently increased and now costs more than I'd like to pay for a quick lunch."
  • "Price...£13.50! Rather than complain I just sucked it up and sat down to eat my food."
  • "Not a vegan restaurant as stated."
  • "Seems like the chef is not working on Sundays and an amateur is doing the burgers. I got the vegan burger raw and the cheese was not even melted."

Atmosphere & Cleanliness

Pros:

  • "The restaurant is much more spacious too."
  • "A great atmosphere, but small place so not much room and can feel a bit cramped."
  • "I liked the atmosphere."
  • "Beautiful ambiance with cozy decor."
  • "When we got there, there was live music playing with a chilled and intimate vibe."
  • "Lovely atmosphere. Highly recommend."
  • "The place is ultra clean, and the dishes delicious and well-served."

Cons:

  • "Wholesome foods only shadowed by the setting, which is a bit cramped."
  • "The atmosphere is also a bit cold and not super welcoming."
  • "Food left open as people go down the toilet, not hygienic, no score on doors?!"
  • "Good selection of salad was on display so my wife and 6 year and son went in there to eat something healthy. Food maybe health but place was so dirty I couldn't believe it."
  • "It's a bit cramped and the stairs upstairs are hard to access if you have trouble with tight places."
  • "The place generally looked a little worn and in need of some TLC."
  • "The first thing that hit us when we walked in was the unappetising smell of bleach."

Management & Operations

Pros:

  • "They said they were opening a second one somewhere, and they definitely deserve the success!"
  • "Since going vegan, this restaurant has vastly improved."
  • "Everything had just come out fresh."
  • "It's very much a daytime vibe but they have beer wine or just plain water which they infuse with mint!"
  • "Open til 8:30pm which is ideal if you want to go to a cafe but you've left it a bit late."

Cons:

  • "Been going foodilic religiously for the past 4-6 months, 2 times a week if more never had any problems recently I’ve noticed new staff and ever since then I’ve been over charged on food because the new staff don’t know the prices."
  • "The food is really nice and the place too. Really happy for that. But when I saw how the manager of the place talks to his employees I was quite surprised. Very rude manager."
  • "I have a feeling there's new management perhaps and they're cost cutting."
  • "I think their staff need to pay more attention to what they are displaying and ultimately selling to customers because it is unsafe the food we was given."
  • "The food used to be replenished frequently and there was never a wait in between servings. However, this does not appear to be the case anymore."
  • "Labelling on the buffet is bad, salads didn't actually state whether vegan or whether vegetarian."
  • "NOT ORGANIC! NOT VEGAN Went on a vegan day as recommended by a friend but when I asked questions about the ingredients it was obvious that the vegan food contained dairy."

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