Forest Holidays Delamere Forest Reviews Summary

Category: Cabin rental agency

Address: Ashton Rd, Frodsham, WA6 6PA, United Kingdom

Phone: +443330110495

Rating: 4.3
based on 58 reviews.

Cabin Quality and Design

Pros:

  • "The cabins are nicely put together, integrated into the forest in a relaxing way."
  • "Beautiful cabin, friendly, efficient staff."
  • "Perfectly presented cabins with a hot tub, staff friendly and lots of information on site."
  • "The cabin was stunning, spacious, and bright."
  • "Stunning! We stayed in the Golden Oak hideaway and it was beautiful. So nicely decorated and equipped."

Cons:

  • "The mattress was so soft it was like sleeping on a hammock."
  • "No slippers provided for hot tub area which again for the price I would expect."
  • "Lights out on deckings area, only one working."
  • "My only complaint (which I did mention) was the bed. The bed moved and made a creaking noise every time you moved in bed."
  • "The gravel track to the actual holiday village is pretty poor too, could do with tarmacking."

Staff and Service

Pros:

  • "The staff are super friendly, really warm and engaging."
  • "Staff were very helpful. My only complaint was the bed, they did come and tighten it."
  • "Staff were very helpful. As it was our honeymoon weekend away, we were treated to a complimentary drink and free wi-fi."
  • "Always a nice atmosphere as people tend to be from lodges and as such, on holiday."

Cons:

  • "The staff are nice unless you have complaints. It seems as if they have heard them all before."
  • "Service does fall short. No gas in our BBQ and as it was 805pm when we let them know they basically just said ‘tough’."
  • "Only down side was a girl with dark hair working in reception/bar on the Saturday who had a shocking attitude."
  • "Very poor location for such a thing but very near to Liverpool & Manchester so will undoubtedly appeal to the less discerning."

Amenities and Facilities

Pros:

  • "The hot tubs are well serviced and a nice inclusion."
  • "We had pizza delivered on the first night to save cooking which I highly recommend."
  • "The retreat cafe/restaurant is brilliant, and we ordered a takeaway pizza night."
  • "The shop stocks essentials only so recommended organising for a supermarket delivery to your cabin or Tesco is only a 3 mile drive away."

Cons:

  • "For the amount of money you pay I would expect basic cleaning products, coffee, tea, condiments of some kind."
  • "The heating was the main problem in that we could not turn it off. The lodge was boiling."
  • "Bar/restaurant also closes at 8 and that seems pretty early. Especially in the summer months."
  • "One massive negative was it was cashless at the Retreat, not good for kids and pocket money seeing as they have lots of lovely gifts in the shop."

Location and Accessibility

Pros:

  • "Amazing spot to grab some tasty food whilst walking around Delemere forest."
  • "The outside area was fantastic with a large hot tub, egg chair and seating area. The views overlooking the forest are beautiful."
  • "Cabins clean and comfortable, great for bike rides and walks, Delamere visitor centre & lake is about 1hrs walk or 20mins on bike."

Cons:

  • "The pot holes leading to the cabins were so bad, it puts you off going out anywhere."
  • "Fine for a drink, maybe a coffee & some cake. Pizza was fine but certainly overpriced."
  • "Easy to find but main road is riddled with pot holes at the mo so be careful."
  • "Delamere is a lovely forest but there is literally nothing to do there."

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