Central London Osteopathy & Sports Injury Clinic Reviews Summary

Treatment Effectiveness

Pros:

• "After careful consideration, he was able to provide the required treatment and exercises helping me feel more like myself again."
• "Honestly after 15 mins I was able to touch my toes and I walked out as if nothing had ever happened."
• "Post massage I can now move my neck freely."
• "Within twenty minutes the amazing Andreas had worked his magic and eased everything."
• "After just the first appointment, I am feeling so much better."
• "With a combination of manual therapy, acupuncture needles, my condition has improved remarkably."
• "After two sessions with Torben, he discovered problems with my back and misalignment, made multiple adjustments, and I am now almost completely pain-free."
• "In one session, he made me well, which I never forgot."
• "After the first session, I was feeling better. On the next day, I didn't need painkillers!!!"
• "After two treatments my knee pain had gone completely and I felt completely balanced."
• "After a few sessions I’ve experienced better flexibility, balance, strength in legs and an improved posture."
• "In 20 minutes Torben can do more than anyone else I've seen can do in an hour."
• "After only one session there was a significant improvement in all areas."
• "After a few sessions with Torben I'm running again completely pain free!"

Cons:

• "I had one persistent problem that Torben treated a few times...my issue not budging."

Practitioners' Expertise

Pros:

• "He’s very easy to talk to and quickly understood my symptoms."
• "Andreas takes the time to explain what he’s doing and how it should help."
• "Torben Hersborg who has treated lots of world champions and sportsmen."
• "Torben was very professional and knowledgeable that you feel comfortable the whole treatment."
• "Ange is immensely skilled, knowledgeable and flexible in his approach."
• "He explained the physiology as he went, which demonstrated how thoughtful he was being in the treatment and his expert knowledge in the field."
• "Without a doubt, one of the top healing experiences of my life. Torben is THE osteopath to know and try."
• "I was so impressed with the way in which he was able to diagnose my back issues."
• "He takes everything into consideration when treating you and takes a detailed history."
• "Torben is a true master of his craft and such a nice guy too!"
• "He is one of the best physiotherapists I met so far."
• "Robert was incredibly knowledgeable and experienced."

Cons:

Customer Service

Pros:

• "The reception team are lovely."
• "As always outstanding service from this practice."
• "Jenny at the front desk is superb, always very welcoming and polite."
• "The reception team were also polite and efficient."
• "It's also really great that getting an appointment at short notice is not overly challenging - a real bonus in London."

Cons:

• "Unfortunately the receptionist working today (25/08) was rather rude over the phone."

Therapeutic Environment

Pros:

• "The environment is extremely welcoming and the centre is well-organised."

Cons:

Website and Online Booking

Pros:

Cons:

• "The website however needs a complete revamp with better user experience and interface. It feels it is stuck in the 80s, with clashing colours and fonts making it hard to read and navigate."

Overall Satisfaction

Pros:

• "Highly recommended!"
• "I would highly recommend."
• "I highly recommend this skilled osteopath to anyone in need of top-quality frozen shoulder treatment."
• "I can’t recommend this place enough."
• "I would highly recommend this Clinic."
• "I’m so delighted I found Torben, who was recommended to me."
• "The cost was VERY reasonable for such an outstanding clinician."

Cons: