The Grange Restaurant Reviews Summary

Service

Pros:

• "The service was prompt attentive and excellent."
• "Great experience the staff was really friendly and they were extremely quick when it came to making a d bringing the food compared to the other restaurants"
• "Staff are friendly, efficient and super helpful."
• "The team are so helpful and really made our wedding day run smoothly."
• "The staff are so helpful polite and nothing is too much trouble for them"
• "Service was good and attentive but not intrusive."
• "The waiters were marvellous! 10 out of 10."

Cons:

• "We had to wait a while to be served as there was one person dealing with 25 tables."
• "I used to be a regular to this restaurant however it is going massively down hill. The staff are so unprofessional."
• "The service was very poorly and we won't ever be coming back."
• "Manager rushing to get our group out, even though restaurant still half empty and no signs of further customers"
• "Service was fairly slow with very few staff."
• "Service is poor, but food is of high quality."
• "Service in the pub is atrocious! Waiting 10min yo get served and then getting drinks in wrong glasses"

Food Quality

Pros:

• "The food was well prepared / served and liked by one and all."
• "Spicy Indian food & bar in a restaurant and wedding venue. Friendly staff, good service and delicious food."
• "The food was delicious."
• "Every aspect of the meal hit just right, I tried a new curry that I have never had before and thoroughly enjoyed every mouthful."
• "The food is excellent and portion sizes are generous."
• "The food and drinks that we ordered were fantastic, nothing was too much trouble and everyone was so friendly."
• "Their food is absolutely delicious!"

Cons:

• "We found hair in the food. There was no apology"
• "Served fish and chips on a cold plate hence some of the chips where cold and all the peas the fish was watery"
• "A plate of bland sandwiches a see through bowl of chicken that still looked like it was marinating all the grease."
• "Food was meant to be Indian but tasted like baby food, no taste whatsoever."
• "Horrible experience - stale old chicken served across all dishes ordered (tandoori, chilli, lollipop)."
• "Curry was just ok, but Sunday roast was somewhere in between average and below average"
• "The quality and taste of food was below standard."

Ambience & Facilities

Pros:

• "The restaurant is on beautiful grounds with plenty of parking."
• "Went for my cousins wedding beautiful scenery outside beautiful settings inside."
• "The place looks really cool and comfortable."
• "Such a great place to host events. Great indoor and outdoor facilities."
• "The grounds are beautiful and we took some gorgeous pictures outside."
• "Lovely venue but even nicer in day time as you have views of the park."
• "The food is chinese / Indian and burgers/ chips etc. Good portions, good service and good bar."

Cons:

• "Inside was freezing cold. Cutlery and the table sheets dirty."
• "The grass was unfortunately littered with trash and the furniture well past its best."
• "No glasses were collected, the tables were broken, there was rubbish all over the garden."
• "The place looks beautiful from outside, but needs to be refurbished as interior is tired and unappealing"
• "Female toilets need urgent refurb and very cold."
• "It was a very hot day unfortunately they have 20+ picnic tables but apparently only 2 parasols."
• "Dirty, Poor Service & Tired Decor."

Parking & Accessibility

Pros:

• "Parking is free but depending on what car park you are in you need to enter car reg details inside the Grange."
• "It's a big place in a very nice building and enough parking space."
• "Plenty of parking and remember to register your car at the bar area otherwise you will fine for parking."
• "Small car park with free parking for easy access to the restaurant."
• "Inside the venue spacious bright and light a big bar area very clean."
• "The grounds are stunning and the function room is quite spacious with its own bar."
• "Nice restaurant with good service and a location with plenty of parking"

Cons:

• "After a month, I received a parking notice stating that I parked in the Grange customer parking, which is only for Grange customers."
• "Have just had to appeal a £100 parking fine for stopping here with a friend for a pint."
• "Did not realise the car park comes with a very strict fine."
• "When it gets busy here, parking can be a bit of nightmare, with cars very tightly packed in such that it’s slow and frustrating to manoeuvre the car park."
• "They have a new parking notice where you have to register your licence plate if you park in the rear car park."
• "Missed the notice on needing to validate parking and got a parking fine."
• "The restaurant is a great place to go out to eat and meet up, but there is a problem with where do you park as the Grange has now got a private parking company which has no problem with sending out £100 pound parking fines"