Jaggers Reviews Summary

Location and Atmosphere

Pros:

• "Just next to Rochester Castle, cathedral and the High Street."
• "It’s sensational location; one of the few places locally that really captures the air of continental outdoor cafe culture on the cobbles."
• "Lovely spot to sit outside. Quirky little cocktail/cafe/Creperie."
• "Great view of the castle and cathedral."
• "In the heart of Rochester’s High Street precinct."
• "Perfect location, and lots of seating options inside or outside."
• "Such a lovely setting just through the arch and opposite the castle."
• "It's a beautiful location by the castle and cathedral!"
• "This was an amazing place to eat lunch with such a gorgeous view of the castle."
• "Been here a lot with friends when we were studying at Rochester Independent College as boarding students."

Cons:

• "I found the venue small and pokey."
• "The venue is very cold and its toilet is essentially a sturdy shed in the garden."
• "The table we were led to had wet seats."

Food Quality and Variety

Pros:

• "Food was really good. Traditional English breakfast with vegan and vegetarian options available."
• "The food is delicious and varied, with tapas, crepes, waffles, and more."
• "Amazing food, absolutely loved the crepes."
• "The food was very nice."
• "Delicious breakfast! I would recommend the veggie one or the scrambled eggs on toast."
• "Food was very well presented and nice."
• "Absolutely delicious food and coffee."
• "Sweet crepes-Outstanding! Savoury crepes-brilliant too."
• "Very affordable and tasty food."

Cons:

• "A long wait of over 30 minutes for waffles which had black hard crunchy pieces in 2 of the 4 ordered."
• "The Banoffee Waffles that I have ordered were cold and hard."
• "I ordered the savoury popeye chicken crepe, it was awful, the chicken was really poor quality."
• "Waffle came out rock hard and cold."
• "The crepes were dry and barely warm."
• "Crepes were rubbery and cold."
• "The savoury crepes were rubbery and the ingredients inside cold and overcooked."
• "Waited 30 minutes for a simple crepe that was rubbery."

Service

Pros:

• "However overall I had good experience with the service."
• "The service is friendly and efficient."
• "All staff... totally approachable and amazing."
• "Served by a lovely young gentleman, with fine temperament."
• "The staff were very friendly and the manager is so lovely!"
• "The customer service was amazing, the food and drinks were delicious and everyone was super friendly."
• "Lovely staff, lovely place, lovely location, wonderful food."
• "The staff where friendly and services was 1st class."
• "The owner and staff were very lovely and welcoming."

Cons:

• "The service was a bit slow and the staff looked a bit junior."
• "Weirdly and quite rudely, they ask you to pay before the food is served."
• "It is very obvious that waiters are not passionate and competent."
• "Tried to use your toilet today but was turned away by the two girls working."
• "Waited over 10mins to be served and a sizeable wait to receive cutlery."
• "Waitress interrupted meal to request payment."
• "Service was hilariously bad."
• "We had to keep chasing to get our drinks."
• "Really unorganised."
• "The young mum was furious and left. As we'd still not seen a waitress in 20 mins we also left."
• "Long wait to be served."
• "The young waitresses were lovely but not organised at all!"

Price and Value

Pros:

• "Fair prices."
• "Good value for money."
• "Fair pricing."
• "Prices are reasonable."

Cons:

• "A bit overpriced in terms of what you get."
• "Pricey for what it is."
• "Overpriced and not worth the wait or money."
• "Not worth the money."
• "The food is too expensive for the quality."

General Experience

Pros:

• "Overall, it was a good experience. I would return."
• "Had a good experience apart from the waffle issue."
• "I left full and satisfied."

Cons:

• "Overall I felt the visit was very poor."
• "I was really looking forward to coming here, but left feeling disappointed."
• "An awful experience, we won’t be returning."
• "We left very disappointed and won’t be returning."
• "We didn’t even stay to eat, we just left."