Route Haggerston Reviews Summary

Food Quality and Variety

Pros:

• "Absolutely incredible Mediterranean breakfast, particularly amazing."
• "The aubergines were the absolute best."
• "Pulled lamb main course was super tasty, and all salads were quite particular and super tasty!"
• "The vegan kofte and quinoa salad were excellent."
• "The Chicken Meatballs were good and heavily complemented by the sauce."
• "Shakshuka is just so amazing, and the ingredients are so fresh."

Cons:

• "The frittata was served cold, lumpy and lacked flavour."
• "Chicken kebab sandwich was very dry."
• "The eggs in the shakshuka were completely overcooked, and the bread was dry."
• "All the lamb dishes were dry."
• "The liver starter was probably the worst thing on the menu, vile and unpleasant texture."
• "The food was mediocre, lamb dish was so bland, and salads tasted like they had been out all day."

Service Experience

Pros:

• "Staff were extremely friendly and service was very quick."
• "Great attentive service, and staff are very friendly."
• "Emily is such an attentive waitress, super friendly and gives a top welcoming service."
• "Service was stellar, and staff are very friendly, attentive."
• "Amazing service, especially a special thank you to Joe, Ayten, and Hamid."
• "Service is great (Hussain is brilliant and has the best menu recommendations!)."

Cons:

• "The table was not cleaned, we had to ask for it to be cleaned as it was sticky."
• "No one checked if we enjoyed the food and no one offered us any condiments or sauces."
• "Staff's demeanour was far from friendly or accommodating, seemed disinterested."
• "My last two visits I have been shocked by the total lack of attention from any staff member."
• "We had a hard time getting anyone's attention to place our order."
• "The service on my last few visits had been shocking. Really slow, waiting over 30 minutes to be served."

Ambiance and Location

Pros:

• "Very nice place by the canal, great for sitting outside on a sunny day."
• "Gorgeous setting, outside in the sun on the canal."
• "Love this place! It is on the riverside in a vibrant and joyful spot of London."
• "Beautiful view of the canal, and lots of indoor and outdoor seating."
• "Fantastic canalside brunch with excellent ambiance."
• "Amazing cafe, this location by the canal is beautiful, with lots of open space."

Cons:

• "We came for brunch on Saturday, but we were told that they don’t serve after 2pm."
• "Despite lovely location, a very disappointing lunch experience."
• "I used to really like this place, but recently the service has deteriorated."
• "The place itself is very nice, but the service has gone seriously downhill."
• "Service was far from satisfactory, despite only half of the tables being occupied."
• "It's too big for them to be able to keep track of everyone."

Value for Money

Pros:

• "Reasonably priced: £15.95 for a main and three salads."
• "Prices are reasonable too, especially shakshuka and coffees."
• "Food was great for the money paid."
• "Very good portion sizes and a good price."
• "The food portions are great and delicious at a very reasonable price."
• "Really good portion sizes and prices are reasonable."

Cons:

• "One of the most frustrating aspects of my visit was the overcharging for both the food and the service charge."
• "I felt there was no point in complaining as I had eaten more than half of it, but it was truly shocking."
• "After last price increase (by ~20%; beetroot royal raised from 11.5£ to 16.5£ - by 40+%) it feels too overpriced."
• "Overcooked poached eggs. Go to the McDonalds around the corner, you'll get better customer service."
• "They make a fantastic chai latte, but very costly and the cocktails were £9 each. Not worth the overpriced amount."
• "Food was good but I need to write a review to warn people about payment. They forced a service charge onto us."