Gibson Honey Reviews Summary

Customer Service

Pros:

• "Always available, Kevin was brilliant, and Natalie was not far behind."
• "Bethan, in particular, has been great - answering every question promptly & putting our minds at rest."
• "Laura has been absolutely fantastic, so knowledgeable and helpful."
• "Wendy who dealt with everything once we had agreed a sale was fantastic keeping us up to date with everything that was going on."
• "Kevin and Laura are highly professional and friendly as are the rest of the team."
• "Everyone I had the pleasure of communicating with at Gibson Honey was patient, understanding and incredibly efficient."
• "The team are polite, helpful and are always available when we need assistance or have questions."

Cons:

• "It was very disappointing with GibsonHoney Agency, they mailed me for viewing a house and no one came from the agency when I called and asked they said it was a mistake."

Communication

Pros:

• "The whole process from start to finish was excellent - from the flexibility on viewings to the progression of the purchase itself, great communication."
• "They were clear and timely with all their communication."
• "GH kept us in the loop throughout the whole process with excellent communication so we never needed to chase even once."
• "The communication was faultless."
• "The communication from Natalie throughout the sale has been excellent."
• "We were so impressed with the efficient communication, always receiving a response from Lydia within the same day of emailing."
• "Clear communication and really easy to deal with."

Cons:

• No cons reported related to communication.

Professionalism

Pros:

• "Very professional & well informed."
• "A very professional service."
• "All the staff were professional, responsive and caring as well."
• "Gibson Honey provided a professional service throughout the whole process."
• "The team were very professional and incredibly helpful with brilliant communication."
• "Great company. Very professional."
• "Kevin and his team are knowledgeable, friendly, helpful, and above all else efficient."

Cons:

• No cons reported related to professionalism.

Personal Touch

Pros:

• "Gibson Honey are cut from a unique cloth. They are there to provide a personal touch."
• "Their service is friendly and professional and they provide a personal touch that I think is very rare in the industry."
• "Gibson Honey truly do offer a personalised service."
• "On the day we moved in we received a very lovely ‘Welcome home’ card."
• "The gift box was very thoughtful."
• "Their customer service and willingness to help was over and beyond what I could have expected!"
• "Gibson Honey have always given us professional service with a personal touch."

Cons:

• No cons reported related to personal touch.

Market Knowledge

Pros:

• "They were extremely knowledgeable about the market and their advice all through the process was vital."
• "They know their properties well and work really hard."
• "They are always truthful and give excellent and honest advice."
• "The team also demonstrated a high level of knowledge on the local market which gave us the reassurance we were in capable hands."
• "Kevin and the team are through professionals and very knowledgeable about the local market."
• "They are hugely knowledgeable about the local market and give sound advice on pricing strategy."
• "I have never met such a sincerely engaged estate agent as Kevin and his team."

Cons:

• No cons reported related to market knowledge.

Efficiency

Pros:

• "I have used gibsonhoney to sell and buy throughout the years and they are the most efficient, enthusiastic and honest estate agents I have ever come across!!"
• "Both times Gibson Honey have been exceptionally efficient at responding and following up any enquiries that I raised."
• "The competency and efficiency of the Gibson Honey team ensured this was a smooth and easy process."
• "All team members are brilliant, highly recommend to anyone looking for a stress free journey and being in good hands all the way!"
• "I found Gibsonhoney to be top rate at lettings management."
• "Gibson Honey exceeded all expectations."
• "They generated incredible interest in the property and have at all times been prompt and efficient."

Cons:

• No cons reported related to efficiency.

Recommendation

Pros:

• "I cannot recommend Gibson Honey enough."
• "Would recommend in a heartbeat."
• "I would have absolutely no hesitation in recommending them to anyone looking to sell or rent their home within Ruislip and the surrounding areas."
• "Would definitely recommend."
• "I would highly recommend using Gibson Honey."
• "I would recommend Gibson Honey to anyone wanting to sell or buy in the Ruislip area."
• "I strongly recommend Gibson Honey."

Cons:

• No cons reported related to recommendation.