Sonargaon Restaurant Whitechapel Reviews Summary

Category: Bangladeshi restaurant London

Address: 199 Whitechapel Rd, London, E1 1DE, United Kingdom

Phone: +442036329889

Rating: 3.4
based on 191 reviews.

Location

Pros:

  • "This restaurant is located at the center of Whitechapel."
  • "Given the location this should be iconic. It was."

Cons:

  • "Parking is very restricted in this area will be difficult to find parking most times of the day."

Food Quality

Pros:

  • "The meat potato curry was delicious, the pilau was tasty and the chicken wings were great."
  • "The biryani was off, told the management, they tasted them self and decided to replace with fresh biryani."
  • "Every curry was absolutely delicious."
  • "The prawns in the prawn bhuna were big and has lots of flavour."
  • "The food is always delicious. The biryani and meat curry is the best I’ve ever had anywhere."
  • "They make fresh jalebi which is sweet and crispy."
  • "Got some galebis from this store today. It was freshly made in front of our eyes. The taste nd the crunchyness was more than I expected."

Cons:

  • "Food was literally cold, chips were hard as a rock, buffet is supposed to serve hot food."
  • "The tandoori chicken had a slight off smell."
  • "The buffet spread was not very good, the food taste was strictly average, the food is far from authentic bengali cuisine."
  • "Food was not fresh, cold and very less variety and the rice was horrible."
  • "Lamb and meat curries were half cooked, full of fats and were not fresh."
  • "The Kacchi biriyani was bland and uninspiring."
  • "Old bad food. The man sold me old rotten food knowing that it was a good poisoning case waiting to happen."

Service

Pros:

  • "The service was great, the Molvibazaari brother went above and beyond to cater for us."
  • "Waiters were very helpful."
  • "Our server was very accommodating and catered really well to a large group on short notice."
  • "The staff were so friendly, I felt like i was part of their family."
  • "Very reasonably priced and the customer service is excellent, they always make their customers feel cared for."
  • "The staff at Shonargaon were extremely welcoming and cater to your needs as much as they can."
  • "Very impressed with the quality of service and friendly staff. Staffs were well organized as well trained."

Cons:

  • "During my disagreement with the staff member, the manager was looking but ignored the situation."
  • "To make matters worse, the service is invariably terrible with waiters and waitress being a hindrance rather than making the experience better."
  • "The server started shouting 'give me money give me money'."
  • "The service is sooo slow! There's a big queue on the street and the guys are chatting away to each other and just taking their time with everything."
  • "Nobody actually came to ask what the problem was or if i needed any assistance or to even clarify what the problem was. Bad customer service."
  • "The behavior of the waiters/waitresses... why do they need to push their customers over and over again for taking a bottle of water?"
  • "The owners were rude and staff were flying past pushing, shoving and touching everyone."

Hygiene

Pros:

  • "The restaurant was clean and the atmosphere was just chill."

Cons:

  • "Non-existent food hygiene practice."
  • "Washroom was dirty and had no paper towel or napkins."
  • "Flies went on my food all day long!!!! Then it crawled into my rice and it was disgusting I couldn’t even look at the plate."
  • "I sat down to eat and to my right there's fungi growing in front of the window."
  • "First of all there is no such thing as hygiene, in the toilet there is vomit all over the place and it smelt like a sewer."
  • "The place seemed chaotic and a little grubby."
  • "Toilets had urinine all over the seats and floors."

Value for Money

Pros:

  • "It’s value for money as it’s £15 PP."
  • "It is good value for money, you can take as much as you want."
  • "The price of £13 was very affordable."
  • "Only £10 and you can eat so many tasty curries."
  • "The price of buffet is really convenient."
  • "They have a large selection from starters, rice, curries to desserts for £12.95."
  • "Great and affordable Bangladeshi foods. They have a buffet offer for around GBP 10 which offers a lot of deshi dishes."

Cons:

  • "Expensive for what was given."
  • "Worst place ever to eat in. Food is not tasty at all, you pay for naan £2 separately, you pay for drinks separately. Food not nice, pp 12.95 for over 10 years old."
  • "You may think wow the buffet price is low compared to other buffet places but trust me they don't have many items and the food is not tasty and not fresh at all."
  • "If I could I would not even give it one star. So I took my family for lunch there, we was given the option of buffet or menu. We decided to have the menu items. Ordered a family platter, couple of biryanis and sides. It all sounded nice on the menu but in reality it was appalling."
  • "The buffet is £11 for anyone above 10 and the quality of food in the most part is lacking."
  • "£15 for this plate is ridiculous price i guess."
  • "They charge £2.50 for drinking bottles."

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