Address: The Wharf Office, 3 Coach St, Skipton BD23 1LH, United Kingdom
Phone: +441756790829
Rating: 4.7
based on 521 reviews.
Staff and Service
Pros:
"All the staff were lovely and very helpful."
"The staff were professional but also very friendly and welcoming and nothing was too much for them."
"The staff, Glenys and Henry, were professional, attentive and very welcoming."
"The staff were very attentive and friendly throughout the cruise."
"Great staff, welcoming and friendly."
"The staff are all so lovely!"
"The staff were fabulous so friendly."
Cons:
"When we arrived a guy (who was dressed like a captain) was stood near the boats - i started to say we had a pre booked ticket and i was quite abruptly told 'go to the office and get your boarding passes'."
"On return the man who met us hardly spoke, we got back with 3 minutes to spare so were not late but he just went back into the office and gave us no interaction at all."
"Drinks are reasonably priced but the service is diabolical, I.e. hard to get a drink at the bar."
"Had to ask for the bottle of wine."
"Sorry I asked rude customers to stop taking over it but I was speaking on behalf of most of the customers who were getting irritated by the ignorance of adults."
"Just one tiny thing, when we first got aboard, we were cold and the crew said they could not serve tea/coffee until the food was served."
"The space between the seats and table are a bit of a squeeze for the large person."
Food and Drink
Pros:
"The afternoon tea was delicious too!"
"The food was excellent, so relaxing, and a lovely trip down the canal."
"A good selection of sandwiches and also cheesecake, cake and scone with jam and cream and as much tea as we wanted."
"Delicious sandwiches, little cakes, scone, jam, clotted cream and a pot of tea and pot of coffee plus a glass of wine of our choice."
"The food was delicious and the sail was very relaxing, passing through beautiful countryside with lovely views."
"The food was absolutely terrific with the pie still slightly warm and really tasty finished off with as much tea and coffee as anyone would need."
"The afternoon tea was great (mixed sandwiches, scone, jam and clotted cream, ginger cake and other petit four type cakes) plus a hot beverage or soft drink."
Cons:
"Dessert was apple pie and icecream- cold pie, that the 4 of us agreed tasted salty."
"Unfortunately the food was not as fresh as it could have been."
"The beef was boiled in some way so that it tasted of nothing and was a grey mush on the plate."
"Cold, poor quality food. Frozen peas and carrots followed by cold apple pie."
"After putting the 4 small triangle sandwiches together they didnt make up a full slice! We went straight to eat after."
"The tea was nice but the sandwiches could have been made with quality bread for the price we paid, instead of sliced bread."
"My only gripe is that the tea itself could have been better."
Value and Pricing
Pros:
"Good food and good value."
"Good value for money 👍"
"Excellent value for money."
"Decently priced 30 minute canal boat trip on the Leeds Liverpool Canal."
"I was surprised at how cheap the drinks are."
"We had snacks and drinks onboard and they are very reasonably priced."
"Alcohol can be purchased on board and is reasonably priced."