JAMAICA PATTY CO. Reviews Summary

Food Quality

Pros:

• "These are, hands down, the best Jamaican patties you will ever have!!"
• "The most authentic patties you will get outside of jamaica - flavour, texture, colour, filled full of meat...everything!"
• "The Spicy Beef I was taken back to growing up in a Jamaican household."
• "The creamy richness of the ackee and saltfish filling was delectable."
• "The food itself was DELICIOUS. The patty recipe was the best I’ve tasted in London."
• "The ackee and salt fish patty is the best that I have ever tasted anywhere else in the WORLD."
• "The food (Pattys, Main meals, rum cake etc) is fantastic and tastes amazing."

Cons:

• "Rice was pretty bland to be fair."
• "Jerk chicken patty was meaty but the patties was too greasy."
• "The food was not great at all."
• "They were certainly not authentic Jamaican patties."
• "The patties were nice, but unfortunately I was not impressed with the Curried Goat meal! It was rather tasteless and lacklustre, and did not taste like curried goat."
• "Not to mention the jerk chicken was inedible it was so bad."
• "The filling was disappointing, tasted bitter, very salty, resulting in chest burn and dehydration."

Customer Service

Pros:

• "If you ever want something to grab and go then I’d recommend checking this place out. Super friendly staff and good value for money too."
• "The customer service is brilliant and friendly just like being in Jamaica 🇯🇲."
• "Service was prompt and friendly."
• "The staff were nice and welcoming. Providing great service."
• "Staff were very polite and friendly and the owner was delightful and clearly very experienced."
• "The staff were also very friendly."
• "Really friendly service with the personal touch."

Cons:

• "They were extremely rude and condescending towards us and the whole thing left a really bad taste in my mouth."
• "Do not come here; you will be treated horribly."
• "They were so rude, took forever to give us our food and the whole experience was horrible."
• "I just bought a chicken patty and the clerk was one of the most unpleasant I've ever known."
• "The man was rude and not helpful after selling me the worst rice and peas I’ve ever had."
• "The moment we stepped into the place the ladies working there seemed so disgusted that we walked in."
• "The manager lady (older woman in charge) was so hostile to me and my friends."

Atmosphere & Location

Pros:

• "A chilled little oasis and put stop in the centre of the city."
• "Sweet reggae music in the background."
• "Totally worth a trip to Covent Garden!"
• "The whole vibe, the music and friendly service and the cleanliness."
• "Jamaica Patty Co. is an absolute vibe from the minute you walk in to the moment you leave."
• "Very friendly staff, colourful interiors, right in the heart of London."
• "Location and atmosphere is lovely; it's amongst many more innovators as it rightfully should be."

Cons:

• "After venturing downstairs I was put off by the overwhelming stench of cigarettes."
• "It was weird downstairs that it didn't have more chairs and that they had to go downstairs everyone somebody wanted an ice-cream."
• "The floors were dirty, the employees seemed stressed by the boss, and there were no customers."
• "However, the absence of a restroom for hand-washing is a noticeable inconvenience, especially when eating hands-on food."
• "Bins need to be put in place."
• "Nothing Jamaican about this at all. A money grab in the West End, pathetic."
• "The restaurant was very polished but also had a welcoming neighborhood feel."

Value for Money

Pros:

• "The prices were fair and the portions were filling."
• "For two patties costing £7.90 you would expect it to taste nice."
• "A must visit if you in London will never regret, authentic Jamaican cuisines."
• "The BEST ice cream - the only place outside Jamaica to get Devon House I Scream!"
• "The BEST coffee - Jamaican Blue Mountain perfect with rum cake."
• "The cappuccino is hot and also reasonably priced at £2.75."
• "Very affordable and quality of the ingredients is obviously excellent."

Cons:

• "Probably one of the best patties I've had in London, but slightly on the expensive side."
• "Should review their policy of charging 80p to eat in."
• "Yes, they are a bit pricey but you are paying for quality."
• "Packed full of spicy flavouring, this Cornish-type pasty seems expensive at £3.95 (eat in price is £4.75!)."
• "Price is too much. Almost £5 for 1 patty."
• "The prices are downright extortionate and the customer service is terrible."
• "Over £10 for a pot of curry and a pasty. It’s a nice place but I can’t justify the cash to eat here regularly."