Pizza Express Reviews Summary

Service

Pros:

• "Overall, great staff who are polite and welcoming, Lucia was a great host!"
• "Great service from manager Shane. Really friendly and polite."
• "No complaints at all best service we have ever had in a London everrrrrrr"
• "Staff are friendly and service is fast."
• "What an amazing team! Excellent service and quick food with a smile!!!"
• "The service I got from Christina was outstanding."
• "The managers were very hospitable they came to check up on us and he also recommended the Classic lasagne which was excellent."

Cons:

• "The service they provided was disgusting."
• "The Manager extremely rude and totally unprofessional."
• "The waiter was very rude when we tried to attract his attention for service, which was totally unnecessary."
• "Guy in blue striped shirt (guessing the manager) refused to serve us drinks and said to wait for a waiter in 10 minutes."
• "Waitress could not be any less interested in doing her job."
• "Extremely rude staff - took ages for us to get dessert and then even longer for the bill."
• "The guy who took my order (I think it was the manager) could not speak English properly."

Food Quality

Pros:

• "A great choice from their new Summer menu."
• "Food served hot and full of flavour."
• "Food was filling and very flavoursome."
• "The food is consistently good, the service is reliable, and the prices are reasonable."
• "Our pizza and pasta meals were a solid 9.5 (family decision) and the brownies and tiramisu deserts were a cherry on top of this perfect afternoon treat."
• "The pizzas are made with fresh, high-quality ingredients and are cooked to perfection in a traditional stone oven."
• "Amazing food, The carbonara pasta was beautiful."

Cons:

• "The food was well what can I say; okay at best but took nearly an hour to arrive, lukewarm and very oily."
• "The food was really disgusting especially the lemon and herb chicken wings."
• "The pollo pesto was bland and flavourless."
• "Child's pasta was too bland even for a 2 year old."
• "Undercooked pizza with stale toppings and a dash of social segregation."
• "All 3 pizzas were burnt and the chef had an issue when we refused to accept burnt pizzas."
• "The pizza was dry and very thin, almost paper like."

Atmosphere & Cleanliness

Pros:

• "Pleasant enough. . cool but no fierce 'air conditioning' thankfully."
• "Couldn't fault the place, well presented and lovely interior."
• "Place was nice and clean and the atmosphere was lovely."
• "The restaurant has a casual and welcoming atmosphere."
• "Friendly and attentive staff, clean toilets and pleasant environment."
• "Delighted with the atmosphere, great food, kid friendly, very clean toilets."
• "Nicely decorated restaurant with tasty food and friendly staff."