Los Arcos Reviews Summary

Food Quality

Pros:

• "Every single time - whether it was delivery or dine-in experience - I got great food and experience there."
• "Food was incredible, one of the best tapas I have tried."
• "Fortunately, the food very good too! The lamb chops are absolutely delicious as is the octopus."
• "The food is consistently good."
• "Delicious food, smell of Spain straight after entering the restaurant."
• "Steaks are superbly cooked."
• "The food is amazing, the service is fantastic and you must try the lamb cutlets."
• "The food was elegant and beautiful, artiste explosion in the mouth! Exceptional service too."
• "The food was excellent and the restaurant and staff were great too - friendly and accommodating, authentic but unpretentious."
• "Food portions are a good generous size, authentic, well cooked and the flavours are amazing."
• "The food was very tasty, sangria was excellent!"
• "The tapas is absolutely gorgeous."

Cons:

• "Food was some of the worse tapas I have had. Whitebait was so thin no body and fried to a crisp."
• "The food was ok but portions smaller than that of other tapas restaurants."
• "The food was bland."
• "The calamari probably bought from the pound shop."
• "The food was a hit and miss, depending on what you ordered."
• "Everything seems to be fried or served with potatoes."

Service

Pros:

• "The service was brilliant and the staff were friendly and entertaining."
• "The staff here are incredible. So friendly, attentive and always welcome you with a big smile."
• "Really enjoyed our experience and would definitely come again."
• "Great authentic Spanish restaurant and tapas bar on Coulsdon High Street. Sea food grill platter and meatballs were delicious. Nice atmosphere, attentive staff."
• "Food was nice, and staff were incredibly friendly and helpful."
• "We ordered food for my mum's 40th birthday, and the service was amazing, food was delivered on time and people were so nice."

Cons:

• "Seriously understaffed for the number of people in the restaurant. Drinks orders when they arrived were incomplete or wrong."
• "It took 15-20 mins for someone to come and take an order for drinks."
• "We were not allowed to place our order for 50mins. We tried and were refused."
• "I asked for some tabasco sauce to spice things up a bit and was given a tiny bottle that was virtually empty."
• "We waited 20 mins to pay the bill!"
• "We were rushed to order, rushed to eat and was even offered a doggy bag whilst in the middle of our meal without requesting one."

Ambiance

Pros:

• "Wonderful ambience, popped in for a quick lunch with my husband and loved it."
• "The atmosphere is great too. It's busy but in a lively, exciting way."
• "Great atmosphere too."
• "The interior is great, staff are polite and when you finish your meal they give you mints."
• "Great atmosphere, food and staff. Will definitely be coming back."
• "Lively tapas bar, good choice of dishes, helpful staff."

Cons:

• "The noise in the restaurant is terrible, all hard surfaces and no soft furnishings to absorb any noise."
• "The restaurant is loud and echoey with no real atmosphere."
• "Food was alright, some dishes were really tasty whereas others were completely flavourless. Felt very rushed by the staff and very unattended to."
• "The restaurant was full of life probably not somewhere for a romantic dinner out."
• "Very unpleasant evening here last night. Our table was next to a large table, poss 12 or more people who were quite loud."
• "The restaurant was very busy and very loud."