Address: Withybridge Ln, Cheltenham, GL51 0TQ, United Kingdom
Phone: +441242680241
Rating: 4.6
based on 228 reviews.
Food Quality
Pros:
"Lovely country pub with amazing food. Had the best Seabass and Calamari for a while."
"The food was excellent and the service provided by Ady was friendly and very efficient."
"We all had a roast lunch which was really good and plenty of it."
"Good ales and the food excellent in a warm and relaxed atmosphere."
"The food was first class. Piping hot and tasty."
"Food hearty, well cooked and tasty, I had the beef pie and glad I went for a smaller portion!"
"Food all locally sourced, fresh and well cooked."
Cons:
"The steak was excellent but the venison was distinctly below par: way over cooked and as chewy as leather."
"But the food has gone downhill, the burger was very bland and rather thin."
"The meat unfortunately was very rubbery and the potatoes looked and tasted like they had been sat in the fridge overnight."
"The prawn cocktail (with bloody Mary sauce) was awful at best."
"I had veggie chilli which was pretty much a tin of chopped tomatoes on rice and my partner had the steak & ale pie which he thought was awful."
"Our burgers however were literally just buns and a tasty patty but nothing else and therefore disappointing."
"The so called roast potatoes were horrible as was the big but tasteless Yorkshire pudding."
Service
Pros:
"Service was fast."
"Even though the place was really busy, the service was excellent, really attentive."
"Service was great. Waiting staff friendly, jokey, easy to talk to and relaxed (even though they were busy!)"
"Service was really great."
"Staff were friendly and welcoming, food arrived in good time and was of excellent quality."
"Great service, very friendly staff and they love children!!"
"Very polite, happy staff who couldn't be more helpful."
Cons:
"AVOID AT ALL COST! Rude staff and not child friendly like advertised."
"I was pretty much called a liar when I said I had booked a table. No apology just patronising comments."
"Not impressed with the Landlord/Landlady making derogatory remarks about staff to a regular sat at the bar."
"Not very nice people running this place... very rude people."
"Many of them seem very rude compared to before, actually making me feel uncomfortable just being there."
"The poor attitude of the staff as this supposedly child friendly pub was simply unacceptable."
"Bossy bar staff who seem unable to cope when the pub is even moderately busy."
Atmosphere & Facilities
Pros:
"Good COVID safety precautions in place."
"The play area kept the kids busy and the atmosphere was nice."
"A great kids play area with plenty of seating in line of sight."
"Kids loved the play area and letting zoo book ahead on a sat if you want to eat inside but the weather was lovely so we sat outside anyway."
"Lovely cozy, low ceiling pub restaurant with an active fireplace. Vibes are cosy and strong on a cold evening."
"Lovely big car park, a mini petting zoo for kids, and the beer garden was stunning!"
"Feels like you're in the middle of nowhere which is nice."
Cons:
"The play area was too big for my 3 year old and there was a terrible smell."
"Whilst the outside is nice, and the animals are great, the inside feels very dated, and run down."
"On the inside, it's a bit dated and smelly."
"Once inside there was no evidence of precautions. None of the staff were wearing masks."
"The playground, which makes you pass the smoking area, where regulars have no issue blowing smoke into your children's face is sadly now a dumping ground for kids."
"The playground... is sadly now a dumping ground for kids who's parents simply ignore their terrible behaviour."
"It loses a star for calling the animal display a petting zoo. You cannot pet the animals."
Value for Money
Pros:
"It's very reasonably priced as well!"
"Bar service was great and prices very reasonable."
"Basket meals in the garden were good value."
"Prices are reasonable."
"Loved the food, good value for money."
"The food was excellent; not particularly cheap, but one of the times where you don't feel like you're being conned paying £16 for a pub main."
"Authentically superb... after dining on their reasonably priced meals we were extremely surprised how delicious everything was and the service immaculate."
Cons:
"£15.00 for a roast in all opinion is just far too much for the quality of food served."
"Very disappointed for the price."
"Unfortunately marked down because of high prices."
"Massively overpriced for what you get."
"Massively overpriced for what you get. Foods OK. With a limited selection."
"Lovely....bit expensive for desssers at £7."
"Very disappointed for the price."
Child & Family Friendliness
Pros:
"The only thing I would suggest is a more toddler friendly slide and swing maybe!"
"There is a petting zoo and play area. Excellent for children and out door seating."
"A great kids play area with plenty of seating in line of sight."
"Highly recommended and good park, football pitch and mini farm for kids."
"Great for families! Lovely play area, good food and drink selection, lots of outside space."
"Staff are all helpful children are welcome and there's a play area for them."
"Fantastic play area for children which is fenced off so totally secure."
Cons:
"AVOID AT ALL COST! Rude staff and not child friendly like advertised."
"The poor attitude of the staff as this supposedly child friendly pub was simply unacceptable."
"Avoid this place if you have small children. Although advertised as child friendly, they made it quite clear we were not welcome."
"When trying to book on a week day we were told they want children out of the pub by 7pm."
"The food was lovely but I did feel our children were not welcome in your restaurant."
"Lovely place, family orientated so don't visit on a weekend if you don't want to be surrounded by hyperactive children and apathetic parents."
"The atmosphere was so relaxed and friendly teamed with such lovely staff it made for the perfect evening."
The Glades Shopping Centre Bromley High Street Unit 237a Take the Lift by Zara, press Car Park 1 We are behind the lift, Bromley, BR1 1DN, United Kingdom