Cubana Restaurant Waterloo Reviews Summary

Food Quality

Pros:

• "Delicious food. We ordered two mains; okra curry and prawn curry. Both had distinct flavours and were tasty."
• "This was our first time trying Cuban food - the taste of the curries was truly incredible, the plantain mouth-watering."
• "Great little Cuban restaurant... Between us we tried the pork, chicken and beef dishes and all left full and happy!"
• "Food presentation and service below average... Salad came out of a cheap bag wilted not fresh."

Cons:

• "Food wasn't good at all. The chorizo was too fat and had kinda bobbles inside. The chicken wasn't all cooked through."
• "We waited more than 5 mins to have a table during not busy time... We receive a small portion."
• "The food and drinks were incredible... However, the music was too loud and the food was sadly lacking flavour."
• "The food was low quality, gristle and fat was the theme of the steak and chorizo tasted terrible."

Service

Pros:

• "Friendly staff, good music & good vibes! Will definitely come again!"
• "We were seen soon after being seated and food came very quickly."
• "Fantastic drinks with amazing atmosphere... both provided really great service."
• "Emily was our server and we couldn't have asked for any better. She was very attentive and friendly."

Cons:

• "Very slow service food came cold... Manager staff not concerned in customer service or experience."
• "Table service is so slow. You finally order and then you wait and wait and wait."
• "Got served like… faster than the speed of light. Seriously crazy fast. Wish the pork was the tiniest bit more tender."
• "Although food and drink was nice, unfortunately my experience was completely ruined by the fact I was rushed out."

Atmosphere

Pros:

• "Very busy and lively atmosphere. Recommend."
• "A perfect place for a sunny afternoon/evening... Booking is recommended."
• "The atmosphere was warm & friendly, the staff were fantastic."
• "Really enjoyed the unique food, happy hour cocktails and most of all the service."

Cons:

• "We were here a few years ago and remember it being better than our visit this weekend."
• "Visited Cubana on a very busy Friday, and not only was the atmosphere great but also the service given was incredibly quick, efficient and very welcoming."
• "Party vibe, DJ (pretty loud depending where you sit). Fun and pretty tasty drinks."
• "The atmosphere is cosy and relaxed, yet there's the option to enjoy a more lively atmosphere if you stay past 11.30."