The Alpine Coffee Shop Reviews Summary

Category: Coffee store

Address: Station Approach, Betws-y-Coed, LL24 0AE, United Kingdom

Phone: +441690710747

Rating: 4.5
based on 229 reviews.

Food Quality

Pros:

  • "Food is delicious and portions are very generous!"
  • "High-quality food and some of the best tea and coffee in Snowdonia."
  • "We had some healthy and delicious free range, organic and homemade products as part of our family breakfast."
  • "The food was excellent on both occasions I have been."
  • "So good! I had the falafel salad and a Green Machine smoothie."
  • "Never before have I been to a cafe where every single thing on the menu was perfect."
  • "The cakes are always fresh and tasty!"

Cons:

  • "I had a Vege burger which was basically raw, was totally inedible."
  • "Not so nice Indian mango chutney sandwich."
  • "The vegetarian sausage was rock hard, and you needed to chip away at it."
  • "Service was quick but food wasn’t pleasant at all. Dry, cold and tasteless."
  • "The food was below standard for what we paid."
  • "The peanut butter cake was dry and old, just a truly horrible meal."
  • "Food which is about what you’d expect from a road side service station at 3am in the morning."

Staff and Service

Pros:

  • "The staff were very friendly, service was super."
  • "The staff are always welcoming and professional."
  • "Received a really warm, friendly reception and good service from the staff."
  • "Staff were friendly and food came out prompt, even though it was Very busy."
  • "They were very busy, but the young lady on the till was smiling and efficient."
  • "Staff were friendly and efficient, even though short staffed."
  • "Staff fantastic too - very helpful and patient."

Cons:

  • "Let down by a rude staff member prior to ordering."
  • "When ordering one snapped at my partner."
  • "Service at the counter was semi friendly."
  • "The experience was worsened by the quite tedious and slow moving queue and a particularly unwelcoming member of the staff."
  • "The staff who are serving always seem stressed and rude."
  • "The person that took our order knew nothing of the menu and had an attitude when we asked questions about ingredients."
  • "Staff slow and talking to each other and ignoring customers."

Vegan and Vegetarian Options

Pros:

  • "There is also tons of really interesting options for vegetarians and vegans and TONS of tea."
  • "They have a brilliant menu with a whole page allocated to vegan options - I had the black bean burger, which was tasty but huge and came with half a plate of chippy-style chips."
  • "Lots of options for vegetarians and vegans."
  • "The vegan flapjacks were amazing."
  • "Good selection if you are vegan or vegetarian."
  • "Great coffee shop with great ethics and ethos. Nice vegan options."
  • "The best thing is Vegan and Veggie options."

Cons:

  • "Called here following reviews for gluten free, now, 1 item on menu states low gluten... Left without eating."
  • "The two things that let it down were a limited menu and appallingly poor table service."
  • "The food we didn't bother ordering as there was essentially no gluten free offer other than a low gluten breakfast."
  • "One first I had was getting sick/food poisoning from Vegetarian food, my veggie burger was well past its best and microwaved, hard on the outer edges, very soft on the inside with browning lettuce."
  • "I don't understand how the owners can be so obsessed with Palm Oil yet serve meat in their restaurant, the ethical inconsistency is mind boggling."
  • "Didn't like that their thoughts are in the right place with environmental changes yet they still serve meat and dairy, slightly conflicting!"
  • "They also seemed to have difficulty understanding/following nhs covid test & trace policies."

Ambiance and Location

Pros:

  • "Really ethically conscious, warm, cosy, bohemian feel."
  • "A lovely cafe that is nicely decorated and situated right by the railway station."
  • "The shop has a really good vibe to it, with plentiful seating both inside and out."
  • "Cute little coffee shop cafe. Looks like they serve breakfast and everything."
  • "Decent amount of outdoor seating, dog friendly, power outlets available for a donation."
  • "Absolutely Amazing place... all under the commendable umbrella of supporting primate conservation with their own profits and donations."
  • "The decor is beautiful and we really love the messages that they are sending out of protecting the environment and animal conservation."

Cons:

  • "The decor was orangutang obsessed and too much."
  • "They didn’t have any toilet facilities, there are some public toilets over the road for 30p."
  • "Disappointing that all the doors were open and no heating on, in December."
  • "It feels cramped in places with narrow walk ways for staff."
  • "The toilets were out of order."
  • "Arrogantly they have this sign outside."
  • "The 'artisanal' bread is highly disappointing."

Value and Pricing

Pros:

  • "Prices vary hugely depending on what you buy."
  • "Often a queue but that's because the food is so good and prices reasonable!"
  • "It is a little bit expensive but the food is really nice and worth it."
  • "The prices are really good considering how amazing the food is."
  • "A little pricey but you do get what you pay for in this case."
  • "The bill was not cheap but it was worthy as we needed any energy we could get for a challenging 7 hours drive."
  • "Always have a wonderful selection of refreshments and food."

Cons:

  • "Quite expensive but not ridiculous."
  • "A lot of the pastries were not fresh, the scone in particular was cold."
  • "The food itself was also extortionate. Almost £6 for porridge... Sadly I wouldn't be back in a hurry."
  • "Unable to get out of my table because of dogs laying around on an already crowded with tables and chairs room!!"
  • "Definitely not somewhere to sit in; no toilet, no WiFi."
  • "Some uncleared tables when we arrived... the table was filthy."
  • "Can get rather busy though with long queues for what appeared to be the only available toilet."

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