Address: Station Approach, Betws-y-Coed, LL24 0AE, United Kingdom
Phone: +441690710747
Rating: 4.5
based on 229 reviews.
Food Quality
Pros:
"Food is delicious and portions are very generous!"
"High-quality food and some of the best tea and coffee in Snowdonia."
"We had some healthy and delicious free range, organic and homemade products as part of our family breakfast."
"The food was excellent on both occasions I have been."
"So good! I had the falafel salad and a Green Machine smoothie."
"Never before have I been to a cafe where every single thing on the menu was perfect."
"The cakes are always fresh and tasty!"
Cons:
"I had a Vege burger which was basically raw, was totally inedible."
"Not so nice Indian mango chutney sandwich."
"The vegetarian sausage was rock hard, and you needed to chip away at it."
"Service was quick but food wasn’t pleasant at all. Dry, cold and tasteless."
"The food was below standard for what we paid."
"The peanut butter cake was dry and old, just a truly horrible meal."
"Food which is about what you’d expect from a road side service station at 3am in the morning."
Staff and Service
Pros:
"The staff were very friendly, service was super."
"The staff are always welcoming and professional."
"Received a really warm, friendly reception and good service from the staff."
"Staff were friendly and food came out prompt, even though it was Very busy."
"They were very busy, but the young lady on the till was smiling and efficient."
"Staff were friendly and efficient, even though short staffed."
"Staff fantastic too - very helpful and patient."
Cons:
"Let down by a rude staff member prior to ordering."
"When ordering one snapped at my partner."
"Service at the counter was semi friendly."
"The experience was worsened by the quite tedious and slow moving queue and a particularly unwelcoming member of the staff."
"The staff who are serving always seem stressed and rude."
"The person that took our order knew nothing of the menu and had an attitude when we asked questions about ingredients."
"Staff slow and talking to each other and ignoring customers."
Vegan and Vegetarian Options
Pros:
"There is also tons of really interesting options for vegetarians and vegans and TONS of tea."
"They have a brilliant menu with a whole page allocated to vegan options - I had the black bean burger, which was tasty but huge and came with half a plate of chippy-style chips."
"Lots of options for vegetarians and vegans."
"The vegan flapjacks were amazing."
"Good selection if you are vegan or vegetarian."
"Great coffee shop with great ethics and ethos. Nice vegan options."
"The best thing is Vegan and Veggie options."
Cons:
"Called here following reviews for gluten free, now, 1 item on menu states low gluten... Left without eating."
"The two things that let it down were a limited menu and appallingly poor table service."
"The food we didn't bother ordering as there was essentially no gluten free offer other than a low gluten breakfast."
"One first I had was getting sick/food poisoning from Vegetarian food, my veggie burger was well past its best and microwaved, hard on the outer edges, very soft on the inside with browning lettuce."
"I don't understand how the owners can be so obsessed with Palm Oil yet serve meat in their restaurant, the ethical inconsistency is mind boggling."
"Didn't like that their thoughts are in the right place with environmental changes yet they still serve meat and dairy, slightly conflicting!"
"They also seemed to have difficulty understanding/following nhs covid test & trace policies."