All Seasons Energy Ltd Reviews Summary

Category: Solar energy system service

Address: 1A Meadowbrook Park, Halfway, Sheffield S20 3PJ, United Kingdom

Phone: +441909771838

Rating: 4.7
based on 260 reviews.

Customer Service and Support

Pros:

  • "Every contact I made with the office was responded to quickly and effectively."
  • "The team at the office are all just lovely to speak with."
  • "I also have a full explained, comprehensive handover pack and have already had great customer service from the team."
  • "Advisers were knowledgeable and very helpful and the installers were excellent."
  • "All staff were approachable and very knowledgeable and able to answer all questions throughout process."
  • "The electrician (Sam) with whom I had the most contact during the install took pride in his work and in tidying up after himself."
  • "We were concerned that the cable to the charger would be visible externally but after speaking with them they managed to run it through the cavity to our chosen location."
  • "From making first contact with Marvyn and Nikki to the end product we can not fault All Seasons as a company the service was first class no mess no fuss just a fantastic job from start to finish."

Cons:

  • "Was supposed to get a solar pump installation via the ECO4 Scheme... totally greedy company."
  • "All the funding was approved but this company decided to not go ahead because it was 'financially unviable' for them."
  • "Good workmanship but highly dubious sales tactics, many broken assurances, and not much bang for our buck."
  • "This company were very professional and quick and clean in their delivery of my inside wall insulation and loft application. There was a problem with accidentally cutting through wire but was sorted very quickly and efficiently."
  • "This business is not professional, I wait 4 months for them to confirm my installation, beside chasing 100 of time, at the end I was told they can't do work because the voucher provide by BUS scheme is not sufficient for work required."
  • "I had rubbish left in my flat, coffee cups empty drink can left on my radiators. I had expensive heaters broken by your men and when I asked for the contact number to report I got ignored."
  • "Don't even deserve one star because I had to, totally unprofessional and incompetent, left my property covered in plaster inside and out even on my furniture that was covered up with plastic sheeting and in rooms that they didn't even work in."
  • "They left it to me to discover these mistakes. While they eventually did fix the issues reported, they should have understood their products well enough from the start to not make such fundamental errors."

Professionalism and Workmanship

Pros:

  • "Very professional sales and fitting team. Up and running the same day. No fuss and no mess."
  • "They did a great job, arrived early, worked hard and were friendly and professional."
  • "All completed by 3 pm that day. Really tidy / clean / polite / knowledgeable."
  • "Our installers, Lee, Kieran, and Stuart, worked so well together as a team and completed the job on the day."
  • "The installers were very professional, quick, and polite."
  • "The staff are incredibly friendly and have no issues in answering any question you have."
  • "A very professional company and pleasure to do business with. Excellent work carried out, and all had high respect for my property."
  • "The installation went extremely well. From the scaffolders, electricians, and roofers, all were brilliant."

Cons:

  • "Had a problem with 1 of the heaters, where it just stopped working, I phoned All Seasons, and they responded very quickly and rectified the problem, which turned out to be a blown fuse."
  • "Have to say I'm very pleased with my solar panels that were installed last week. This week has been fairly cloudy but I can see on the Sunsynk app that I'm still saving 80% on my electric energy bills!"
  • "After waiting 8-weeks the system was fully installed (6-weeks late) however, I’ve still not received the handing over back 6-weeks later and therefore can’t registered it with my energy provider."
  • "All Seasons Energy have installed solar panel system. We as customers had to put a lot of trust in the company as we didn't really know much about installing solar panels."
  • "The only thing left is for the system to blow up and burn down my house."
  • "I have used All Seasons on three different properties I own now. I have always been in contact with Marvyn who is first class in explaining what work needs carrying out to raise the EPC rating and breaking down the quote."
  • "Incredibly efficient and some of the best plastering I have seen. PPE always worn both inside and out. Couldn't recommend highly enough. Get it done, it already feels warmer. Ryan and Aiden were extremely charming with excellent work skills."
  • "A very good and professional service. Stephen and Jason were always friendly and explained each stage of their work to me daily."

Product Quality and Efficiency

Pros:

  • "Installed on the 2nd June. Battery full on the first day. Wonderful being to use the washing machine and dishwasher without it bumping up our bill."
  • "We have just had an 8 panel Solar PV system installed by All Seasons Energy and are already seeing some great benefits in electricity savings!"
  • "We have recently had 14 solar panels with a battery fitted by All Season Energy."
  • "I had 5 quotes for solar PV with battery storage. ASE had the best website by far, and I used it when dealing with the competitors."
  • "We recently had 10 solar panels fitted. We must compliment All Seasons and all their staff."
  • "Fantastic! Had a 2-part solar system with battery fitted to my house, the setups these guys are fitting make them market leaders."
  • "I live in a bungalow in mid wales, I cannot fault this company."
  • "From start to finish our solar installation was fast efficient and stress-free. 3 weeks from initial enquiry to fully fitted and producing our own green energy."

Cons:

  • "They then tried to inflate the work required, claiming errors in the property such as damaged drains which need replacing and damp mortar to fix in an attempt to inflate the cost."
  • "The salesman was very informative with his survey an took time to explain. Office staff very quick to respond and action the order whereby the installation crew were very professional in the way they fitted the system."
  • "We got several quotes for adding solar panels to our property and All Seasons Energy were the most knowledgeable and helpful in our experience."
  • "We had internal wall and loft insulation fitted to our property last week. The team, Jason, and Mark, were superb from start to finish!"
  • "Just has a 20 cell PV installation carried out with 2 batteries. 'Big deal' you may be thinking but this is to a property that needed Listed building consent."
  • "PV and battery install. Very pleasant and friendly engineers who attended. Workmanship was neat & tidy, install itself was quite fast."
  • "Solar panels installed. Excellent communication from start to finish, did what they said they would do when they said they would do it."
  • "We have had solar panels installed and the process from initial enquiry to now has been smooth and professional."

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