Banning Dental Group and Skin Clinique- Brentford Reviews Summary

Clinic Atmosphere

Pros:

• "From the moment I stepped into the clinic, my experience with Dr. Blanca and The team was extraordinary."
• "The clinic's atmosphere was warm and welcoming."
• "Clean and beautiful Clinic."

Cons:

• "Stepping into the clinic I was extremely surprised by the unorthodox interior design."

Professionalism and Dental Expertise

Pros:

• "Nurse Sonia's professionalism was evident in her every action."
• "Dr. Nermin's passion for her work is palpable, and it reflects in her exceptional skills as a dentist."
• "Dr Blanca Iglesias is the best dentist I’ve ever dealt with; she explained every step clearly."
• "Dr. Honar and his assistant were very professional."
• "They were professional and very caring!"
• "Dr. Zerai has a great rapport with patients and she is a great dentist."

Cons:

• "These dentists are dishonest and do not have your best interests and are willing to damage your teeth for some money."
• "A £750 crown cracked after just 18 hours being fitted."
• "I went to this dentist 3 times with incredible tooth ache and each time they kept referring me to someone else and charging me for the privilege."

Communication

Pros:

• "She gave thorough explanation of the procedure."
• "Dr. Morgan explained what to expect, whether it was a sound or a motion, I felt reassured and safe."
• "His assistant explained to me in details what was happening in my mouth!"
• "Every step explained in detail."

Cons:

• "I had to wait for 1-2days to get contacted, and sometimes they didn't contact me at all."

Dental Procedures and Care

Pros:

• "In literally two seconds, Dr. Nermin skillfully removed the tooth, ensuring minimal discomfort and absolutely no pain."
• "Having not been to the dentist in a number of years I was extremely happy I chose here to have my hygienist treatment!"
• "I was really anxious about having two wisdom teeth extracted but Andrew was amazing."

Cons:

• "Not even 10% of my nicotine stains were removed following the treatment."
• "Also the session lasted for approximately 20 minutes rather than 40 as advertised on the website."
• "My teeth therefore are sore and now after spending all that money are moving."

Aftercare

Pros:

• "The aftercare instructions were clear and comprehensive."
• "Due to their professional care and advice after treatment, I walk away pain almost pain-free."

Cons:

• (No cons mentioned about aftercare)

Pricing and Value

Pros:

• "All of this with very competitive prices."
• "The cost was reasonable and affordable."
• "Moreover, the price for the treatment was much much cheaper in comparisons to other clinics in London."
• "The most value for money clinic in London I visited so far!!!"
• "Very reasonable pricing — as quick appt and access to their many experts in specialized fields allows a truly personalized plan."

Cons:

• "They were so quick and pushy to take my money even though I was unsure if I wanted to pay almost £400 for fillings."
• "A pricey dentist, for which I expect much better service than what I received."
• "She told me there was the £70 hygienist treatment, then the £120 one and then a whopping £400 and beyond."
• "I was taken for a ride; it may not be that obvious to non discerning people who might just trust anything the dentist says, but the girl blatantly performed a treatment which wasn't really needed nor consented to."
• "I never had any response to this what so ever."

Accessibility and Scheduling

Pros:

• "They also have great availability for appointments."
• "Easy to get an appointment."
• "The receptionist was incredibly helpful when I called to make my appointment and she found a slot for me straight away."

Cons:

• "Had to wait 2 weeks for an appointment."
• "The only downside to this clinic is that it's very busy and sometimes you need to wait a bit longer for your turn."
• "The dental practice has to improve on their appointment scheduling as I have been postponed a few times."