Wongs Jewellers Reviews Summary

Customer Service

Pros:

• "Jenny was absolutely amazing and really helped me when looking for an engagement ring."
• "Our experience at Wongs to purchase an engagement ring was fantastic."
• "Fantastic service from Jenny and the team."
• "The genuine enthusiasm from each member of staff to help you create/buy something special is felt from the moment you walk through the door."
• "Absolutely faultless service yet again from Wongs."
• "The staff really are invested in helping you find the perfect ring and I felt really valued."
• "Jennifer at Wong's Jewellers made the whole process of buying an engagement ring an absolute breeze."
• "Incredible service from Zara at Wongs in helping me pick out an engagement ring."

Cons:

• "My wife recently had her diamond engagement ring reset at another well-known jewellers."
• "This store unfortunately ruined my wife's engagement ring."

Quality of Products

Pros:

• "Jenny Craig designed two rings and a bespoke pendant for me and I am delighted with all of them."
• "The jewellery I have purchased is always complemented on how stunning it looks."
• "My experience with Wongs and Sara Cartledge have been exceptional."
• "Couldn't recommend Wongs more! Jenny has helped design my engagement ring and now our wedding rings."
• "Jenny helped us choose our wedding rings and was so patient with us and showed us lots of different styles."
• "I purchased my partner’s engagement ring at Wongs and it was such a brilliant, easy process."
• "I can't say enough good things about Jennifer at Wong's Jewellers!"
• "My experience dealing with Wongs and Tracey in particular was fantastic."

Cons:

• "My wife recently had her diamond engagement ring reset at another well known jewellers."
• "This store unfortunately ruined my wife's engagement ring."

Customization and Personalization

Pros:

• "Helped me design an engagement ring, going through a variety of designs to make a bespoke ring."
• "Within 30 minutes of my consultation with Sara she had realized my dream and my bespoke ring started to take shape."
• "Jenny Craig designed two rings and a bespoke pendant for me and I am delighted with all of them."
• "Having bought a bespoke engagement ring and wedding bands, I ordered a bespoke chain and pendant for my fiancé."
• "Jenny helped us choose our wedding rings and was so patient with us and showed us lots of different styles."
• "Daisy helped us set up a ‘made to order’ design that perfectly suited what we were after."
• "Been to Wongs today and picked up my new wedding band which we had remodelled from my old wedding ring."
• "Had the most amazing experience at Wongs picking out an engagement ring."

Cons:

• "This store unfortunately ruined my wife's engagement ring."
• "My wife recently had her diamond engagement ring reset at another well known jewellers."