Spinning Wheel Inn Reviews Summary

Food Quality

Pros:

• "The food is excellent... everything we had tasted homemade and it was lovely."
• "The carvery is the best I've tasted so far. Everything was fabulous."
• "Really good food, all well priced."
• "I had a pulled pork roll and chips, which was very tasty."
• "The food was really good and very large portions."
• "Food was lovely and the staff were helpful and polite."
• "I thought the food was absolutely excellent, and drinks are reasonably priced too."

Cons:

• "Food order took ages, about an hour wait. When it arrived it was wrong."
• "Great music and venue but don't eat the food. Shockingly bad to the point that I have promised my self to never eat their again."
• "We had a carvery, not impressed meat ok veg cool some under cooked some over cooked."
• "Decided on the burgers, which strangely tasted of mint. The bun was soggy and virtually inedible."
• "Had a prawn jacket potato which came out with no butter, barely any sauce in the prawns."
• "Food over done burger rolls terrible completely toasted dry and stale."
• "Used to be really tasty but was disappointed with our visit yesterday, really limited menu and some of the food came out cold."

Service

Pros:

• "lovely homely atmosphere, staff excellent and gave us valuable local knowledge."
• "The staff are very friendly and the owners take great care of the pub and it's surroundings."
• "Staff work really hard to deliver a grear customer service 😁"
• "Staff were friendly and food served quite quickly post ordering."
• "Service is fast and staff are constantly keeping the place clean and tidy."
• "The staff were pleasant and accommodating."
• "all the staff we met were so friendly."

Cons:

• "The attitude she gave myself and my husband was shocking."
• "Security guard was quite rude and seems as if he didn't want to be there."
• "It was OK, just service slow, only wanted to order drinks took 15 minutes to get service, not enough staff on duty."
• "Waiting on the karaoke side of the bar while the young bar tender staring at me for 10 minutes before I actually asked him are you going to serve me."
• "It often takes AGES to get served at the understaffed bar."
• "Terrible customer service! Over an hour and half wait!"
• "Very bad service when my partner went and asked why we had 30min too get the attention of the staff which were serving then male guests watching football but not bothered about other guests."

Ambiance and Entertainment

Pros:

• "Love the spinny great atmosphere and great food, kids play area out front over looking paignton green and cinema, with live bands most nights this place gets busy but still a great place to have a pint."
• "Lovely beer garden as well as a beautiful inside."
• "Also offers regular entertainment each day."
• "The live entertainment of a weekend is always good fun, with local bands playing regular sets."
• "Always a great atmosphere and the number one place in Paignton for Live Music."
• "Great pub with life music every evening."
• "Has entertainment on most nights."

Cons:

• "Nothing to write home about, they take away plates and glasses from the tables as they empty, but no-one bothers to actually wipe the tables."
• "One drawback was the soft material around the play area, it appeared to be crumbled car tyres."
• "Avoid if you're a nice person and you like to help people because obviously this place doesn't give a damn!"
• "Toilets not up to scratch quite dirty."
• "Disgusting staff ! One rude disrespectful girl behind the bar."
• "It was a bit grubby and rough looking."
• "Visited today with my kids, please avoid families, rotten toilets, hygiene standards shocking, no social distancing going on."

Accessibility and Accommodation

Pros:

• "Play park ideal for little ones."
• "The children's playground was good, and especially pleasing as it was sheltered with trees."
• "Welcoming to dogs on the ground floor."
• "They accommodated us outside."
• "The door staff were very good opened up the mobility disabled entrance up without a problem. Well done lads."
• "Great location, lots of outdoor seating, plus they have upstairs for functions etc."
• "Plenty of tables outside and there's a small play area for the kids."

Cons:

• "it's not very good if you have difficulty walking as there are a lot of steps up to the front door."
• "I have given you one star because there is no ZERO option. I queued up for a short time displaying my exempt from wearing a mask badge due to my breathing difficulties and asthma, only to be told by the bouncer in a rather husky voice 'No exceptions'."
• "**AVOID** THIS PLACE DISCRIMINATES PEOPLE WITH DISABILITIES WHO ARE EXEMPT FROM WEARING A MASK!!!!"
• "I have a lung condition and can not wear a mask, I was refused entrance to sit in the beer garden for lunch."
• "Food was lovely and the staff were helpful and polite but the website says that it is disabled accessible and it isn't."
• "Went to go into this pub Friday night, I was told no entry without a mask even though I was wearing my exemption lanyard."
• "We were left standing there with a toddler being verbally attacked by this man for no reason other than we had dared to politely complain."