Hollywood Bowl Torquay Reviews Summary

Staff and Service

Pros:

• "The staff were awesome and really friendly."
• "Absolutely brilliant staff was really good took my godson and sister here really enjoyed it."
• "Friendly service, clean and tidy premises, some good deals at certain times of the day and staff were really helpful."
• "Very friendly and helpful, can't fault them at all."
• "Our party host was Georgia, she really made our experience fun, she was so helpful, friendly and professional."
• "Staff really nice and helpful. Highly recommend amf torquay."
• "Staff are very friendly and helpful, everywhere is clean and tidy."

Cons:

• "It was the busiest I've ever seen it but only a small handful of staff trying their best - lanes and seating area were dirty."
• "We were told upon arrival at 6pm that 3 employees had not turned up for work and one of the lanes was broken so we could not play on time."
• "Staff all too young, so many issues with our visit."
• "The staff don't seem to be as attentive anymore and going that extra mile really isn't in their repertoire."
• "SO RUDE, I spoke to someone in charge and the way she spoke to me was disgusting, she should be working with people."
• "Staff appeared to be doing bear minimum."
• "Staff look like they just can't be bothered."

Cleanliness and Maintenance

Pros:

• "Facilities were clean and modern, food was decent and exceeded expectations."
• "Toilets are nice and clean. What a great way to spend saturday afternoon."
• "Nice place to visit got the best games. Love time crisis 5 please keep it. Toilets were also clean and every machine in the arcade works."
• "The bowling alley is very big with a great arcade and plenty of lanes."
• "The alley was clean and well lit!"
• "This was busy and fun. The alleys are spotless."
• "The bowling alley itself is large, clean and lots to offer."

Cons:

• "Every table or raised flat surface was stacked with empty plates and glasses, and the toilets were a disgrace."
• "Toilets are always a bit grotty and could've done with being part of the refurb."
• "The place looks like it needs a really big revamp cause the ceiling above the alleys was falling apart."
• "Dirty tables, lots of dirty glasses everywhere."
• "The bowling aspect we cannot fault, great service, great lanes and score screens, the reason for the drop in rating is purely down to the toilets."
• "Nice venue but quite dirty. We had the VIP lane, which costs extra, and there were still glasses and food containers left from previous users, and the floor and table were sticky."
• "Very dirty, only one cubicle was usable in the toilets and stunk really bad."

Value and Pricing

Pros:

• "Lovely place for a quick game of bowling with friends or family, and not too expensive."
• "It wasn’t overly busy and inexpensive."
• "Costs about £11 per 2 games per each adult so not expensive."
• "Great value for money. Make sure you book at weekends as can be busy."
• "Really good price during half term. Kids really enjoyed the food."
• "A really fun, inexpensive way to spend time with friends and family."
• "New year package was great for price."

Cons:

• "Also when booking on the site, check all deals, dates and times carefully as you can end up paying double the cheapest price available to you."
• "The games were full price £15 per person for only two games."
• "Enjoyed the bowling but thought half term pricing was very high."
• "Its really showing its age, decor is very 1990s and heavily under staffed which lets it down."
• "Works out quite expensive at £7.35 pp per game."
• "It's pretty expensive for what it is, so it's not a cheap evening."
• "The bowling itself was great (although on a sat night one game for 7 people cost me £50!!)"

Facilities and Entertainment

Pros:

• "Laser tag is apparently still a thing downstairs with 2 extra lanes for bowling."
• "Great for families lots of food and drink outlets."
• "The establishment itself is great, Love bowling and how the lanes are set up... The pool tables are now £1.50 to play which is crazy and expensive!!"
• "Massive upgrade been done and looks amazing already planning to come back with friends and family."
• "Caters well for groups of all ages and skill levels."
• "It has quasar down stairs if you are interested in that sort of thing."
• "Good Fun for a night out. Staff are helpful and lazer tag is good fun and enjoyable for all ages."

Cons:

• "No gin glasses and when my wife found a drawing pin in her glass they literally begrudgingly gave her a new drink no compensation or complimentary round of drinks for the small group of four!"
• "Bowling great, but most of items on the food menu were unavailable."
• "Very Dissapointed that you advertise 'family fun' then withdraw the family concessions throughout half term."
• "Down stairs there is so much waisted space it beggars belief."
• "The place was clean and tidy but there did appear to be slow service on drinks at the bar."
• "Half the drinks were unavailable as was the food."
• "Bowling Lane broke twice during one game. We ate as a group of 14 people. Food arrived slowly and at different times."