Address: 23 Lisle St, London, WC2H 7BA, United Kingdom
Phone: +442072876888
Rating: 4.1
based on 429 reviews.
Food Quality
Pros:
"Food is deeelicious, really."
"Everything tasted amazing!"
"Loved every single dish."
"The food was delicious, we had king prawn fried rice and it was one of the best I ever had."
"干炒牛河 was excellent; full of wok hei and beef was tender."
"They tasted nice. Authentic."
"The food here was generally very good and the staff efficient."
Cons:
"The queue is not worth the food!"
"This squid was like chewing a rubber in some watery sauce."
"The skin was too thick and there was barely any soup inside the dumpling."
"Szechuan chicken tasted like sweet and sour chicken- poor."
"The “spicy” dumplings have no flavour and definitely no spice."
"The food was not great."
"The soup was tasteless and the dumplings didn’t really have much flavour either."
Service
Pros:
"Very impressed by the food and customer service provided by the staff at this restaurant."
"The waiters are fast and attentive and the food is fresh, hot and tasty."
"Staff were kind and courteous."
"The staff were friendly, professional and courteous."
"The service was quick and prompt."
"The staff were really helpful and reactive."
"Lovely, attentive staff. Friendly assistance with the menu."
Cons:
"The service was really terrible."
"God awful service, dangerous food standards - give this place a miss."
"The waiters were extremely unfriendly and curt."
"The attitude of the waiters was terrible."
"Never been spoken to so rudely!!"
"Possibly the worst service I've received at any restaurant in the whole of London."
"Staff were very blunt, barely spoke and clearly did not want to be there."
Ambience
Pros:
"The place is clean with a warm, relaxed ambience."
"The atmosphere was mostly chill."
"It seemed cozy with great ambience."
"The atmosphere is very cosy."
"Cute aesthetic within building."
"The atmosphere is great too."
"The restaurant had a rustic charm with staff available when we needed something."
Cons:
"We happened to sit next to cutlery collection area so the noise constantly came up and we had to shout so we could hear each other."
"The atmosphere is terrible really uncomfortable hard seating."
"In the restaurant it was playing pop and rnb music which wasn't really moody, absolutely do not recommend."
"All felt pretty rushed."
"Underwhelmed. Not sure why it’s recommended by Eater."
"The toilets are downstairs and there is no lift."
"Plus the seating arrangement was very uncomfortable."
Accessibility
Pros:
"The people who work there are nice and easily accommodated my friend's wheelchair."
"The restaurant is over 2 floors and the ground floor tables at the front would be accessible by wheelchair."
"It's tight for a wheelchair but should be manageable."
Cons:
"We couldn’t eat there because the waiter let us wait almost an hour because he had no table for 5 people."
"We were a group of 7 and after an hour waiting in the street at 0 degrees, they divided us in 2 tables and didn’t offer a solution for us to have dinner together."
"A tall person might find the tables’ leg space a bit too low for the knees."
Value
Pros:
"The food is also affordable🙃 must visit."
"The prices are reasonable too."
"Amazing food at a good price."
"Food tasted great, especially for the cheap price."
"Food is at affordable price."
"Price and quality were very good."
"The price is extremely reasonable for what you get."
Cons:
"For what I got it’s a little pricey."
"The prices were too expensive for what was received."
"The prices were way cheaper than a lot of the restaurants."
"For 4 portions of ravioli, a portion of chicken, a beer and a bottle of water, in two, we spent 50GP. It is not worth it!"
Hygiene
Pros:
"The place is clean with a warm, relaxed ambience."
Cons:
"What was sad was that I found a hair inside the dumpling. That just makes me question the hygiene condition."
"The toilets are a joke as it looks like no one ever cleans it and it smells."