Lord Roberts on the Green Reviews Summary

Category: Cafe

Address: The Webb Estate, 19 Upper Woodcote Village, Purley CR8 3HF, United Kingdom

Phone: +442086602000

Rating: 4.2
based on 100 reviews.

Food and Drink Quality

Pros:

  • "The Lebanese evening with the mini mezze platters are amazing."
  • "She had the eggs Benedict, I believe or Royal, and I went for a panini with chicken, mozzarella and sun-dried tomatoes. Yum."
  • "All the food was fully Halal which is amazing as there aren't many Halal breakfast/brunch spots around."
  • "The afternoon tea is EXCEPTIONAL!!! It is beautifully presented, lots of variation, tastes fantastic."
  • "The food was great and the whole cafè had a chic vibe."
  • "The food is very tasty and the coffee is very good."
  • "Absolutely exceptional food and service."
  • "The food was amazing we had the stacked blueberry pancakes."

Cons:

  • "Really expensive coffee and not made correctly. A cappuccino is what I asked for and what I got looks like a bad instant coffee."
  • "When the food arrived I called over a waitress to ask what on earth was in my bap, she went to the kitchen and came back to tell me that it was in fact chicken bacon with lamb sausage and egg."
  • "Coffee and food is good here but the prices are a little much."
  • "The food tested great, but the portion size of the sandwich was too small for the price."
  • "The food was fine, although I feel for the price the pancakes could have come with proper whipped cream rather than cheap squirty cream."
  • "Complete shambles. Fried eggs completely overcooked and solid inside, bread stale and cold, all veg on the plate dry as not freshly cut."
  • "Good food but expensive. They no longer allow buggies in the cafe."
  • "Beef Bacon! Who, what and where did you find that? Previous owner took pride in her business but new owner wants to convert everyone into non pork eaters."

Service and Staff

Pros:

  • "The staff are lovely, and very attentive and approachable. Service was efficient and we were able to stay past our allocated slot time."
  • "The staff deserves a special mention. They were incredibly cheerful, attentive, and went above and beyond to make our celebration memorable."
  • "The staff were lovely, friendly and ever so accommodating."
  • "Lovely food, great coffee and top notch customer service. Particular thanks to Nathan for his super polite service on his first day."
  • "Staff and owner are super friendly, they made extra efforts this Halloween which is just brilliant."
  • "The service was 5 star and I would not hesitate to continue recommending this spot to anyone."
  • "Service has improved massively recently, much quicker and better organised."
  • "The staff are really friendly and the service is great, as is the food!"

Cons:

  • "The service wasn't quite as good - our server was new in their defence but they weren't making half of the options on the menu after a certain time."
  • "We saw numerous plates get taken to wrong tables, we saw coffees go to wrong tables, even coffees get taken to empty tables."
  • "However the service was shocking. We had to go inside to order every time we wanted another drink."
  • "Service is bad. They are tying to be helpful but clearly they need a reset and to rethink how they take orders / bring them to the table."
  • "The service however was absolute shambolic. Took a long time for food to arrive and different orders were being taken to incorrect tables."
  • "Nice atmosphere and food / drink options, but service is crazily slow. Every time I come here just to get a takeaway coffee it takes at least 15 minutes."
  • "Poor! I attended Lord Roberts on The Green with my partner on a quiet Sunday morning for breakfast. The service was slow which I found unacceptable considering we were one of three tables at the time."
  • "5 stars for the vegan sausage roll but 0 for the service."

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