Speedway Motorcycles Reviews Summary

Category: Motorcycle dealer Cannock

Address: 25 Cannock Rd, Cannock, WS11 5BU, United Kingdom

Phone: +441543467300

Rating: 4.1
based on 113 reviews.

Customer Service

Pros:

  • "Very professional from the outset, got a good deal on a new 125, and everything was delivered as promised."
  • "The staff are friendly and helpful. ideal learner machine."
  • "Great service from Gary and his team checked bike and picked one 2 days later on its way delivered by a great guy Lawrence who went through everything with a smile on his face look forward to dealing with them in the future."
  • "Good friendly and professional staff always willing to help in any way they can !!!"
  • "Great and friendly staff willing to go the extra mile with help and advice."
  • "Staff at speedway motorcycles were extremely knowledgeable and friendly, they were patient with the kids who asked questions and efficiently sold my husband a bike."
  • "Everyone I spoke to was really helpful. Thank you all at SPEEDWAY MOTORCYCLES, five stars."

Cons:

  • "Gary has been very rude & unprofessional, backtracking on what he has said only days before."
  • "Wouldn't trust them as far as I can throw them. Awful customer service and experience."
  • "I'm absolutely disgusted with the level of service they gave my son."
  • "Why would I want to deal with such arrogance & poor business practice?"
  • "The server just walked off to serve someone else and not deal with this issue."
  • "Proper cowboys, all they want is your money and find every way possible to charge you for something."
  • "But if you need their help during ownership of your bike don't expect a professional or indeed pleasant experience."

Product Quality

Pros:

  • "Very happy with my SYM MASK 125cc. I got the last one in the shop and absolutely love it."
  • "Bought my Benelli TRK502 from Speedway Motorcycles and was most impressed with their service."
  • "Picked up new Sinnis Retrostar today, amazing machine I found it easier to balance and ride at low speeds than a yamaha ybr125, only took it up to 45mph but felt good (running in) and still handled well, it sound great with its retro cherrybomb exhaust."
  • "Found them on the Web, went to see them, Hanway furious 125 bought picked up all within 48 hours, very happy with the service, very very happy with the bike, plenty of torque very easy to handle!"
  • "Fantastic company, my new bike was delivered within 5 days, logbook received within a week, great communication, my bike is super clean and came with a fresh service."
  • "Went down to speedway motorcycles this afternoon to collect my new bike a zontes 310 as Chinese bikes have come a long way so have there dealerships."
  • "Bought my first bike from here and they have a vast range of learner legal bikes which is ideal for a newbie like myself."

Cons:

  • "AVOID!!!!!!!!! If I could give no stars I really would have. My sons yamasaki was bought from these cowboys just over 1 month ago."
  • "Bought a bike off them didn't even make it 6 months and since then the bikes spent more time in the shop than on the road."
  • "Don’t touch them with a barge pole! so many problems with the brand new bike it’s untrue."
  • "Even tho i purchased it a long long time ago I thought I will share it with you! Until the problems came engine seized and they didn't bother to change it as it was under warranty they told me that I have to pay for delivery to them."
  • "Bought a moped and had issues with it which they refused to allow under warranty and then had a big issue which meant I had to replace the engine but still refused warranty."
  • "Avoid these lexmotos at all costs I've had mine a year not bin on it for 3 months it has basically fell apart worst decision I've ever made it was never right from day one jumped out of gear replaced head light 5 times exhaust fell off wing mirrors crumbled and came off speedway motorcycles are rip off merchants and have an answer for everything avoid avoid."
  • "I brought a brand new scooter from speedway. The exhaust fell off three times, they tried to blame me and told me I couldn't get any more parts."

Value for Money

Pros:

  • "65 pounds is not a lot for a service considering the Honda cbr600r can cost up to 150 pounds to service at a dealer."
  • "Ordered my bike over the internet... My bike arrived today, worked perfectly when I first checked everything."
  • "The company website is very well designed, easy to navigate and very user friendly."
  • "On the day of the delivery the driver phoned when he is on his way so to give you a smaller waiting time rather than having to wait in all day."
  • "Thanks to Shay and Gary for a first class service."
  • "Thanks speedway motorcycles for your amazing service popped in Saturday morning... then made a deposit and the bike was delivered by Wednesday morning."
  • "I have never had to use a breakdown recovery service to get my bike picked up because new Chinese bikes are reliable."

Cons:

  • "Do not trust these people!"
  • "After reading some reviews I was reminded of my shocking experience with this cowboy outfit. They will always bat the blame back onto the customer with a bit of arrogance thrown in, and rip you off 'IF' they collect your bike."
  • "I would not touch them again had my sinnis rsx 125 for about 7 month and things are already going wrong ina thay refused to look at it and the man that works there just got aggressive with me really bad costume service I would put anybody from going there."
  • "So glad I was told by friends and community not to buy from here."
  • "Cowboys. There all nice when your spending money. But there repairs are half arsed."
  • "We travelled all the way from Cambridge to purchase a bike(a 200 mile round trip), something my boyfriend had been looking forward to! Instead of recognising the commitment to travel to a quality bike shop we were asked 'why have you come all this way?!'"
  • "Good luck buying this polished scrap as reliable as a chocolate poker dunno how these are still open would love trading standards to test a few of these wouldn't buy another if they gave me it for free a years service is nearly the cost of the heaps they sell get a Yamaha cmc are local u get what u pay for tbh don't be ripped off fellow bikers ride safe."

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