Address: 2 Sandford Rd, Bexleyheath, DA7 4AX, United Kingdom
Phone: +442083035211
Rating: 4.7
based on 126 reviews.
Customer Service
Pros:
"They were very knowledgeable and seemed to care about me, my schedule and my car."
"Thank you so much for your excellent service. First you knew who we were and looked pleased we have come to your garage."
"The whole team was all so friendly, especially Danny who really does go above and beyond to provide a top service."
"Kept me informed of progress by phone."
"Their customer service is impeccable."
"Top marks for their communication."
"The customer service from d and t wise is top notch, I’ve never been disappointed as I’m always getting updates on my repair."
Cons:
"His tone had now completely changed from the conversation we had had a couple of months ago."
"Unprofesional...seem good and friendly at first until the day they let you down...Had arranged appointment and they even did not open garage."
"They blatantly ripped me off to the tune of hundreds of pounds."
Quality of Work
Pros:
"An honest and professional garage that charge a fraction of the cost of a main BMW dealer but deliver a far superior customer service!"
"These guys definitely know their stuff and I’m super pleased with everything."
"I would have no hesitation recommending d&t wise to any BMW owner, as they know their BMW's inside out."
"Good honest garage who charge considerably less than a BMW dealer."
"Staff clearly know their staff and don't charge the earth. Very honest and reliable."
"They fixed what needed to be fixed which was minor compared to the list, done an MOT and passed."
"They truly are a professional, dependable and friendly garage."
Cons:
"This company is an absolute con and just wait for a customer to come in to rip them off."
"I took my bmw to them recently and unfortunately they charged me for work which wasn't completed."
"Poor value for money. The D&T Wise garage owner advised me to change my back tyres when no mention was made of their treads getting shallow when I took my car for a MOT weeks after!"
"They activated 'transport mode' through diagnostic and wanted to charge me this update for nothing."
"If you would like a massive bill for works that don't need carrying out, then go to d&t wise."
"Went to these specialist to get engine management light checked via a diagnostic. They carried out diagnostic told me i needed a new turbo kit quoted me 2800 then i called BMW dealership to find out what they would charge they quoted me 2470 wouldn't ever recommend going to this particular bmw and mini specialist."
Value for Money
Pros:
"Only the valves needed to be replaced so cost was £476."
"Prices are 40-50% less than the main dealer for exactly the same thing."
"Competitive prices and Danny really knows what he is doing!"
"Best going rates !! Friendly helpful team !!"
"They knew of the problem, had my car booked in very quickly and fixed it within one day at a really good price."
"Saved me hundreds of £££'s."
"Price was reasonable and I left a very happy lady today!"
Cons:
"The total cost with them would have been £2,512.80 including parts, their job, etc."
"With DandT Wise LTD I could be paying nearly 3 times more."
"Quoted £1850 for a new valve tronic motor and eccentric shaft. After a second opinion, car was fixed for £150."
Convenience
Pros:
"I dropped the car off first thing in the morning - premises are easy to find, short walk from town."
"Took it in at 9am and had it back by 13:30 same day."
"They took my car in straight away Saturday morning and it was ready in just over an hour."
"They have always been very flexible with collection."
"They were clear with the issues and costs and delivered a straightforward job, road tested before I drove away."
Cons:
"The only thing that’s stops me from using them as my regular garage is they are quite far from my house."
"My only negative point is that they are slightly far away from where I live...but what are you gonna do? :)"