Liverpool Street Reviews Summary

Station Design and Layout

Pros:

• "The station itself is one really large concourse with a huge central display board for all of the departures to the Essex and Anglian region."
• "Also served by London Underground Central, Met, Circle and H&C lines and the Elizabeth line."
• "Liverpool Street underground linked with access to central, circle, metropolitan and Hammersmith and city lines."
• "Service overground and underground trains. You have central, metropolitan, circle line. A walking distance to the northern line."
• "Liverpool Street station is a central London railway terminus and connected London Underground station in the north-eastern corner of the City of London, in the ward of Bishopsgate."
• "Located in central London, Liverpool street station is one of the important stations in London public transport network."
• "Has London Overground, TfL Rail and National Rail services to places such as Enfield, Tottenham Hotspur Stadium, Stratford and Harwich."

Cons:

• "Madly designed so that looking at signs is at right angles to the trains and barriers. Chaotic at busy times."
• "Useless signage, particularly if you're trying to find your bus connection."
• "I would score this station higher but the signs to the toilets were impossible to follow."
• "Liverpool Street underground has very poor signs directing people back to west bound district line stations."
• "There needs to be some kind of better crowd control and signage for people unfamiliar with the station."
• "it was a nightmare when you have to carry a big luggage ! because there is no lift and lots of stairs!"
• "For one of the busiest stations in London, I was shocked to find that there are no lifts to the underground."

Station Services and Amenities

Pros:

• "Great transport hub with good food outlet options."
• "Lift access and lots of information and support advisor by friendly staff."
• "The station is very well located and very good equipped with food and drink locals (Starbucks Coffe, Pret A Manger, Wasabi, AMT Coffe, Costa Coffe...)"
• "Charging slots are available, ensuring convenient access for electronic devices."
• "There are multiple shops and cafés to kill time whilst waiting to commute."
• "The station offers a variety of food and drink options for travelers."
• "Inside the station there are a variety of small food stalls and retail shops and services available on the main concourse and street level."

Cons:

• "Absolutely profit driven company who couldn’t care less about the people of London, if you work for TFL shame on you!!!"
• "went there to take the stansted express. first two ticket machines wouldn't take cards, then one suddenly would not accept notes either."
• "Expect only expensive shops with prices further hiked up based on them being in a train station."
• "Some odd choices of outlets too - do people really want a burrito before a train journey?"
• "Cornish pasties cost £5 for 1 which is ridiculously high."
• "Urgently need more ticket machines at the Broadgate Circle entrance."
• "Have to travel through here every day. Concourse packed with useless booths and the Stansted Express booth takes up loads of space."

Station Cleanliness and Maintenance

Pros:

• "The actual place is very nice and clean however staff are so bloody rude, they seriously need some training."
• "Public toilets are for free, always clean and smell nice."
• "The station is maintained very clean and the staff are helpful to guide if you are new to London."
• "The wash room is incredibly clean and espasieus, people who clean the take a lot of pride to keep them soooo clean and esmelly beautiful!"
• "The station is very big, neat and maintained very well."
• "The station is kept clean and tidy by the very hard working cleaning team."
• "Clean and tidy, busy and bustling. Great place for the London atmosphere, even on a Sunday!"