Address: Norton Rd, Iverley, Stourbridge, DY8 2RX, United Kingdom
Phone: +441562886958
Rating: 4.4
based on 116 reviews.
Staff and Service
Pros:
"Staff were great, food was tasty as well as the drinks and the service was excellent."
"Daniel head of house is excellent at his job, looks after all his guests, staff are very attentive."
"Friendly, welcoming, and efficient staff with open fires to top off the festive experience."
"Amazing friendly staff and management."
"Staff were super attentive and friendly."
"Liked staff attention who were always there when you needed them."
"Staff very pleasant and helpful."
Cons:
"Massively average food and really inattentive, disinterested and what seemed to be quite unhappy staff."
"The staff looked a little inexperienced but were coping well enough (it was very busy)."
"When we told the waitress, she seemed to not believe us."
"Staff were friendly enough but had to be reminded of basics."
"We were a little concerned when we got there that your waitress didn't know anything about the lunch menu!"
"The chairs were dirty (lots of crumbs, hair etc)."
"Went on Friday 8th October witnessed a member of staff making a cocktail she stirred it up then tasted the stirring spoon...Absolutely disgusting."
Food Quality
Pros:
"Every course was as expected and delivered perfectly on traditional flavours and more."
"Our meals were all delicious I had the cod and it was so Tasty."
"Food excellent with attention to detail brilliant."
"Food was well served and good quality and reasonable portion sizes."
"Meat/seafood mains were cooked to perfection."
"The desserts were good! very good! the sticky toffee pudding and choc brownie - lush!!"
"The roast dinners were the best we have had at a restaurant for many many years."
Cons:
"Don’t get me started on the price of the drinks…."
"Maybe an area for improvement could be the presentation of the dishes."
"The tomato soup for starters... was a little bit spicy, to the point that I could barely taste the tomato."
"Food okay very overpriced however."
"Being a vegetarian there wasn't easy..when my veggie burger came it was cold in the centre & quite slimy."
"The beef was a little tough / fatty."
"Found the food to be under cooked and didn't even get the option as to how we wanted it cooked."
Ambiance and Environment
Pros:
"The venue was clean, tidy and the staff waited on guests arriving for the party, serving fresh juice and water as guests arrived."
"Amazing outdoor area with loads of heaters to keep you warm."
"Nice views and atmosphere."
"Still maintains some old charm but has recently undergone major refurbishments."
"The atmosphere in the pub is very relaxed."
"Lovely pub/restaurant, especially in summer sat outside, magnificent view."
"Beautiful building, decor and garden area with teepee out back!"
Cons:
"The toilet seats that are in desperate need of some attention (require adjustment along with the sticky horrid tables that need a sand and re varnish."
"There is one hell of a draft coming through those doors."
"Really, the only let down was the car park. Don't wear nice shoes as the mud will get everywhere."
"Worst point the large number of people allowed to congregate around the entrance and toilets which was social distancing at its worst."
"Their beer is the worst I have tasted, conditions outside were appalling, pestered by hundreds of wasps and the decking unsafe to walk on."
"Attended a fireworks event here too over bonfire weekend and it wasn't as you'd expect. There was a massive tree in front of where they set off the fireworks that disrupted the whole viewing area."
"No air condition inside the restaurant -so be ready to sweat on the hot day."
Value and Pricing
Pros:
"Cocktails were lovely and the 5 for £20 deal great value."
"30% discount offer for myself and my wife, we were happy to go."
"Amazing meal with family tonight, great value for money."
"Great value for the price."
"The food was excellent, served timeously and was very good value."
"Food was well price and very good, couldn't fault anything."
"Definitely a place to go ... more often. Fine dining, fixed price menu's, lots of specials and some amazing home made puddings."
Cons:
"Just glad I am not having my Christmas Dinner here."
"Tables a little small for 6 grown adults."
"Felt that it was limited in terms of choice for the mains and very over priced."
"Food a little pricey."
"Expensive for what you get - food was bland - cold and very unappetising."
"Over priced for what you get I came here for work xmas meal. The batter on the fish was over cooked, leaving parts uneatable."
"However, I personally think that £4 for a pint of soda with lime is daylight robbery."