Address: 94 - 100 High St, Chatham, ME4 4DS, United Kingdom
Phone: +441634830808
Rating: 4.0
based on 421 reviews.
Seating and Atmosphere
Pros:
"Didn't book a table but got seated in about 10 minutes."
"Even on a Monday the restaurant was very busy."
"Barely any wait to be seated, super friendly staff."
"The general restaurant was really clean and the food areas were exceptionally clean, which I was very impressed with."
"As it was Saturday at 6pm I would advise booking for 6+ people. We were seated very quickly as only 2 of us."
Cons:
"It is better to book ahead because its always full and one may have to wait in line for free seats."
"The only thing I would comment on to improve would be the closeness of the tables and space around the restaurant as I felt quite close to other guests."
"There needs to be more hygiene, There is no hand sanitizers and everyone is touching the serving spoons, and the floor gets very messy."
"I don't think it's fair that for the same price.first they reduced the staying for one and half hour then if it's a special day they can just tell us 'sorry,today one hour only'."
Food Quality and Variety
Pros:
"The food was always fresh and in good supply. Very tasty too."
"Great choice of tasty food, plenty of choices and variety."
"All the dishes are of high enough quality and are regularly replenished."
"Food tasted great."
"Received a pleasant welcome from staff upon entry. I had one of the best cooked steaks here."
Cons:
"On the other hand, many of the foods are really oily and may not be so healthy."
"Absolutely no hygiene. The hygiene level is absolutely 0."
"Except for the Chinese starters and deserts, the food was poor. The chicken in most of the other mains was dry."
"I tried a lot of the food and everything was pretty bland or over done or just not particularly nice."
Service and Staff
Pros:
"The staff were helpful and friendly."
"Found the staff very polite and helpful."
"Received a pleasant welcome from staff upon entry. Staff worked to clear tables once people had finished their meals & staff were wiping round the keep warm dishes to keep all clean & tidy."
Cons:
"I personally didn't enjoy spoons I found the food to be the same quality as what I can purchase from Icelands. (Cheap and cheerful).There was no service I paid when I arrived."
"The staff just chills among themselves. I was missing cutlery on my table."
"Service was shocking, so hard to get water or anyone's attention."
Price
Pros:
"The price is good too (we've been to buffets that cost £10 pp more that spoons)."
"clean fast seating reasonably prices you get dessert too in the price."
"Came here with the family (2 adults and 2 kids) and the bill only came to under £45. That's for a three course, all you can eat buffet."
Cons:
"You need a very big appetite to make spoons worth while. £19.99 a plate and £3.00 for a refillable glass is a lot."
"They make you pay before you dine in."
"The price for one person is more expensive than other buffet restaurant."
Location and Parking
Pros:
"As the restaurant is on high street there is no own car park however there is pay and display near by parking and the restaurant does give you 2 hours free parking when you show your parking ticket."
Cons:
"It would be ideal if they have their own parking."
Ambiance and Setting
Pros:
"Nice ambiance, great customer service, tasty food, Definitely recommend."
"was told we might have to wait half our but only waited 10 min but well worth the wait."
Cons:
"However, I hope they have ac in the summer! When I came here, it was packed to the brim. I can understand the owners want to make money, but you're barely an arm length away from the tables around you. With all that body heat, it was uncomfortably hot!"