Giggling Squid - Reigate Reviews Summary

Food Quality

Pros:

• "Love the food here."
• "You pay for what you get here and what you get is delicious!"
• "Ive just had the best thai food outside of Thailand."
• "Delicious food. Best salt & pepper squid I have had and very generous portion."
• "The food was great 👍 An amazing thai sticky rice and delicious curry."
• "Really lovely food - you can always count on a Giggling Squid to deliver consistently good quality!"
• "The food is honestly exquisite. Perfect flavours and good portion sizes."

Cons:

• "Absolute rip off. 3 of our main courses were chicken based, they should have gone next door to Nandos and borrowed one."
• "The food is ok but nothing special and can be easily overlooked for other restaurants in the area."
• "The satay sauce tasted different as did the Chilli/mint leaves sauce along with consistency, little beef in one dish, king prawns were dry."
• "Extremely greasy food and not much flavour."
• "The food was ok, but a bit bland so probably won't be returning."
• "All dishes were virtually tasteless, no seasoning and certainly none of the flavours you’d associate with Thailand."
• "Both the stir fry and pad Thai were tasteless, they lacked seasoning and spice."

Service

Pros:

• "The service was good and the place was clean but, our table was too close to the one next to us and getting up meant asking them to push their chairs in."
• "Service was excellent, our waiter was extremely helpful."
• "Really surprised by friendliness of both waitress and manager."
• "Staff are all very friendly."
• "James our waiter who was fantastic from start to finish, in catering to all our needs."
• "Very accommodating people. Listened to dietary restrictions and did their very best to produce something delicious."
• "Nice staff looked after us."

Cons:

• "Due to the unprofessionalism of your staff, I shall not be returning."
• "Not all staff are friendly."
• "Unfortunately the couldn't care less attitude of the staff really let them down."
• "Waitresses seemed to be work experience, too busy chatting to each other."
• "Service was quite slow and they managed to miss a few things off the our order."
• "Waiting staff were not very attentive, and they did not know all of the menu options that were unavailable when they gave us the menus or when they took the order."
• "The service was so-so, the staff looked like they didn't really want to be there."

Atmosphere

Pros:

• "The ambience was nice and music in the background."
• "Atmosphere and decoration is lovely."
• "The food and atmosphere was amazing."
• "Probably one of the better asian restaurants in the Reigate area, with a nice ambiance indoors."
• "Good atmosphere, lovely staff, food was excellent."
• "Great atmosphere and the staff were very attentive."
• "The atmosphere was super, staff was really nice and friendly, decorated was nice!"

Cons:

• "The toilets are small, cramped and grim."
• "After trying to negotiate a big step (that was unmarked as a potential hazard), my son fell flat on his face."
• "For £9, my beef brisket noodle soup had 3 small pieces of beef, some spring onions and bean sprouts, and bulked up with rice noodles. Definitely not worth the £ you pay."
• "The prawn crackers appear to be standard shop-bought and released a repulsive smell when the packet was opened."
• "Dirty plates and glasses left on floor next to where we was eating."
• "While walking upstairs I noticed a lot of dirt and food bits on the stairs which did not reflect the 5-star hygiene rating on the door."
• "Ambience not so great, tables really close together and restaurant lights really bright."

Value

Pros:

• "The price was a touch on the expensive side but I was worth it."
• "It's not too expensive, but drinks can be."
• "Great prices too."
• "Very good value for money!"
• "Food was delicious and not overly expensive."
• "It was a lot of variety and flavours for about £10."
• "The food is absolutely superb! Great value too."

Cons:

• "Also disappointing that there was no large bottles or Cobra beer and I had to buy two small bottles which costs more."
• "Very overpriced for what it was."
• "For £9, my beef brisket noodle soup had 3 small pieces of beef, some spring onions and bean sprouts, and bulked up with rice noodles. Definitely not worth the £ you pay."
• "Not what I would expect for £60 for a couple of small starters and what turned out to be small main dishes."
• "Late, cold and tasteless. Extremely poor value for money at £70 for only one starter and three mains!"
• "Food was okay. Very overpriced for what it was."
• "Food expensive for what it was."