Nonna Rosa Reviews Summary

Food Quality

Pros:

• "Food was delicious and perfect portion sizes."
• "The whitebait was particularly good, crispy and delicious."
• "The food was great - my pizza was flavourful and crisp."
• "Proper Italian food, with a wide selection to choose from, lots of seafood and a good vegetarian selection."
• "For starters, we had the Bruschetta which was so delightfully fresh and light but full of marvelous flavors."
• "The food is so fresh, and the ambience is also very homely and welcoming."
• "Food was great. The garlic bread with cheese so good!"

Cons:

• "But my husband ordered the pizza for mains and did not really like it as it was just nan bread with a thin spread of sauce and blotches of mozzarella on it."
• "The crust on my cheesecake did taste a little off."
• "We ordered carbonara which was made with fat cream and was disgusting and I couldn’t eat."
• "Stale pasta that isn’t fresh."
• "Ordered mushroom risotto. It was mush. Un-edible."
• "The risotto was watery and the steak Rossini was very bland."
• "Food = take away kebab."

Service

Pros:

• "Service was attentive and efficient."
• "Lovely staff, friendly and efficient!"
• "The two mature waiters were great, recommended wine and food."
• "Also, staff is really helpful if you need any help to choose your drink."
• "The staff here are always really attentive without being over the top."
• "Many thanks for the very thoughtful and warm service, truly outstanding."
• "Our server Vincent was a true professional, attentive, welcoming and polite he went above and beyond."

Cons:

• "It was cold when we received the order."
• "Had to pre order and still they got everything wrong food missing over cooked undercooked over spiced and even one person without a main course waited 50 mins before being seated."
• "Never offered a menu we went and found one ourselves."
• "The service was terrible, the waitress was very rude and unprofessional."
• "Service seemed chaotic."
• "I suspect the food was cross contaminated and poor hygiene is a common practice."
• "Service = KFC drive through."

Ambience

Pros:

• "The ambience was nice and cozy."
• "The place is very nicely decorated."
• "Quaint atmosphere and good food at competitive prices!"
• "The ambience, presentation and atmosphere is perfect."
• "Amazing atmosphere."
• "It’s a luvvly building, amazing food, great staff."
• "Absolutely fantastic, rustic atmosphere!"

Cons:

• "Had to sit in a waiting area upstairs which was freezing with aircon."
• "Roof garden was unaccessible due to refurbishment."
• "So disappointed in the managers reaction to us yesterday."
• "The only risk is black flies landing on food napkins."
• "Great food but the decor of this restaurant is humiliating. Nothing but portraits depicting ‘blk face’ and other racial mockery 'art forms'."
• "The only down size in my opinion was the shared toilets had to knock off a few stars for this."
• "We were seated upstairs where the tables are almost touching and the free entertainment is watching the queue for the toilet! The noise was terrible."