Persian Palace (Ealing) Reviews Summary

Food Quality

Pros:

• "Food was nice. Juicy kebabs - lamb and chicken both very well cooked full of flavour."
• "The food was excellent, and the breads were great."
• "Food was delicious and fresh, with huge portions."
• "All the meats are tender and cooked really well."
• "The food tastes great."
• "Meats are cooked to perfection, and saffron rice is so delicious too!!"
• "Food was fantastic. Meat was nice and succulent and the whole dish was full of flavour."

Cons:

• "Disgusting…. Found a hair in my food and the staff were unapologetic."
• "Quality has changed! We have been their customer many years, but unfortunately the quality has dropped off."
• "Food was awful. Can't go wrong with kebabs but this place did!"
• "The koobide was very thick and not delicious at all."
• "Chicken was ok but very bland and also drenched in oil."
• "Food taste is below average I wouldn’t go again."
• "Most dishes were bland and the meat doesn't taste good at all."

Service

Pros:

• "Generous portions, friendly & speedy service."
• "Staff and service were good."
• "Polite staffs and friendly manager, very helpful."
• "Service is great friendly smiley staff."
• "The staff are super kind and professional."
• "Despite it being a super busy night, the waiting staff were polite and attentive, especially the host."
• "Staff are very patient, polite, and friendly."

Cons:

• "Having one of the owners young children running round the restaurant with balloons etc was somewhat frustrating."
• "The food arrived quite late."
• "The service was rubbish, we asked the so sit us in a quiet place and then they sat 12 loud guys next to us."
• "Also felt a bit hassled by waiters at the end of the meal."
• "Service wasn't too bad but they forgot items multiple times and had us back and forth."
• "The waiter also forgot my order of pickles that I ordered."
• "I was not happy with the response of the staff."

Price

Pros:

• "This is a very nice and cheap place."
• "Great food, amazing value for money in terms of portion sizes."
• "The price is actually very reasonable when you consider portion size and compare to any other Persian restaurants."
• "It is such a reasonable price."
• "The price was very reasonable."
• "Prices are reasonable and you are definitely paying for the quality that you're being served."
• "Reasonable prices."

Cons:

• "Prices of the dishes have skyrocketed."
• "Very nice and very unique however when it comes on to the prices it's way too expensive."
• "PP is very expensive either dine in or takeaway and they seem to often increase their prices."
• "The prices on the menu have not been updated and did not coincide with the amount I was charged."
• "We were there tonight for 7 adults and 3 children and my bill should have been £120 but they charged me £172."
• "Please note an additional 10% will be charged to the order."
• "This place is on the more expansive side."

Ambiance

Pros:

• "It is decorated in a traditional style."
• "Ambiance and the lighting are really good."
• "The ambience is always just how we like it; warm, bustling and welcoming."
• "It's authentic, it's always busy and charming."
• "Excellent food, ambience was good."
• "The venue does look nice and has the Persian theme."
• "The staff where attentive and really friendly, we felt a warm and welcoming vibe."

Cons:

• "Dead atmosphere - no music playing so all the customers can hear each others conversation."
• "The place has a disorganised disturbed atmosphere the service took forever and the other customers downgrade the place due to being inconsiderate to others around them."
• "Spaces between tables are tight and you don’t get a great feel of ambience within the restaurant."
• "Very pricy menu for the area, unpleasant dining and weird smell as you enter the restaurant."
• "Overpriced."
• "Keep that in mind if you are looking for a quite intimate place."
• "The portions are too big and people just walked out with bag's."