All Bar One New Street Station Reviews Summary

Service

Pros:

• "Fantastic service. The short, blonde, young waitress (sorry we didn't catch her name) was so attentive and smiley."
• "Staff are friendly and there is everything your come to expect from an All Bar One."
• "The staff couldn't have been more helpful, the food was delicious and the service was faster than expected when dealing with this many covers."
• "Customer service was fantastic."
• "And the staff were very organised and helpful... Food arrived quickly and was extremely nice 👌... And a great selection of beverages to chose from... Will definitely be returning."
• "Really lovely staff, one particularly was so helpful to our table!"
• "All the staff have been excellent from the booking of our party to the way we were looked after during our meal."

Cons:

• "We went inside to pay our bill which upon a female member of staff approached us very rudely."
• "Very, very poor organisation! After queuing for 20 minutes to get an outside table we were asked if we had the NHS tap and trace app."
• "Girl at the bar was interested in everything except serving the customers."
• "The service was very slow & although 3 bar staff covering drinks for only two or three tables, no one even took the time to acknowledge that I was stood waiting."
• "Waiters, weren’t very helpful didn’t ask us if we needed any cutlery sources or anything else."
• "Rubbish, rotten and sullen service which spoiled the start of our first girly catch up."
• "If management are looking at this you really need to take note. Understaffed and the wrong staff."

Food & Drinks

Pros:

• "The drinks and food we ordered were excellent."
• "All Bar One @ New Street Station is a bright and bustling modern-style bar with an eclectic clientele served by friendly and professional staff. It has a wide range of drinks to be tempted by & the food is great too."
• "They also do 2 for £12 after 5pm for all their classic cocktails!"
• "If you like cider, I would recommend the Waddle Goose.... refreshing!!"
• "The mulled wine was delicious."
• "Food was delicious and service was quick and friendly."
• "The food menu at All Bar One New Street is equally impressive."

Cons:

• "Sadly, of the 3 meals ordered, all had something significantly wrong with them."
• "Pina colada was undrinkable, didn't taste right and had separated."
• "The food was shocking. The steak was blue not medium rare, the sauce was cold."
• "Decided to try the club sandwich wish I hadn't it was really hard bread couldn't bite it and the chicken was like rubber couldn't chew that."
• "The food was appalling and took absolutely ages to come."
• "Ordered the garlic bread however and was very doughy."
• "When you are paying their prices for drinks, things should be of a certain standard and on this occasion they wasn’t."

Ambiance & Location

Pros:

• "It's a great place to spend time whilst waiting for your train or just arriving in Birmingham."
• "Tend to go here quite a lot as it is I'm a very convenient location just next to Birmingham New Street station."
• "The atmosphere was fantastic and the music they had playing was brilliant."
• "The vibrant atmosphere and trendy decor caught my attention."
• "Great hangout to socialise with friends, nice mix of people."
• "The ambiance of the bar is fantastic, with stylish lighting and comfortable seating arrangements."
• "A great bar located just outside Birmingham New Street and close to the Bullring shopping centre too."

Cons:

• "It's not for everyone, probably not perfect for someone after a quiet time on a Saturday afternoon."
• "Some of the furniture is a little 'tired' and patched up, it could be worth replacing or giving a proper repair."
• "All of the 3 doors were open in the semi-circular room and that made it pretty cold."
• "Why is the music so loud..?🤷‍♀️ couldn't have a conversation it was only 5 o'clock could understand it if it was later in the evening."
• "We were left waiting at the door when we arrived, which I understand the extra processes with covid but it was quiet and not even acknowledged or an apology for the wait."
• "This is at a train station - so although very nice, it's not quite like other bars due its size and so many people flying through."
• "Pretentious menu (breaded cod goujons means fish fingers)."

Cleanliness & Facilities

Pros:

• "Charging sockets at some places dotted around to use."
• "The venue is clean and stylish with a semi-sheltered outdoor area."
• "Clean tidy, nice food."
• "Unisex toilet was fresh, clean, has soap, hand dryer and a sink in."
• "Toilet facilities are clean and maintained well - you need a passcode to access which just means people wonder in and ask customers for the passcode!"
• "Nice-looking place."
• "Plenty of outside seating available here."

Cons:

• "However the table was quite sticky and the menus were pretty nasty to the touch and worst of all was seeing a member of bar staff opening a bottle with his mouth then serving it to a customer."
• "Also what's with the bloody toilets. Get them changed back to male female toilets and the odd gender neutral ones, takes an age to go take a piss!!"
• "Toilets tatty and behind a pin code locked door even for customers."
• "Toilets are abismal or they were grafitti and grubby."
• "The only thing to let this place down were the toilets, clean but very smelly."
• "Toilets were also a mess with no soap or working hand dryer."
• "In the toilet somebody had done defecation in the ladies sanitary towel box... Hygiene is the first thing that you need in a restaurant and public toilets should be cleaned on a regular basis."