"The staff were really nice. We arrived for a night cap and have a couple of drinks."
"Staff were wonderful, I reserved an area for my friends to celebrate my birthday and they checked on us every now and then."
"The Doorman and security staff were all friendly and approachable."
"The waitress was really nice and charming."
"Julia was so amazing and very helpful and Monika was a great deal of help by making our night special."
"The staff seemed friendly and weren't quick to kick us out, even when we were sitting around chatting 15 minutes after the end!"
"From the door guys to the wait and bar staff everyone was extremely friendly and professional."
Cons:
"I’m appalled by the blatant racial profiling I experienced at the security checkpoint of Soho Residence."
"The bouncer was quite aggressive."
"Rude, blunt waiter who was on instagram for 5 minutes before serving."
"Only 1 staff member who could do their job."
"Barman refused to take orders and ignored everyone."
"The short male bartender look at me as I was an inconvenience when I approached the bar."
"The general manager was very unprofessional and rude."
Drinks and Prices
Pros:
"We walked past and it was Super happy hour, pints of Peroni for £3.60, in Central London!"
"Great drink options and awesome happy hour deals (premium whiskey neat for £5)."
"Drinks were of good quality and reasonably priced."
"Most of drinks were £5 as well, which is very cheap for London's standards."
"Cocktails delicious (very cheap too)."
"The drink we had from the dusk app was great."
"They have a good range of drinks, which are reasonably priced."
Cons:
"Had no idea a Gin & Tonic can be ruined. Worst one I had in London and in general."
"Cocktails were horrible. You have to be super drunk to enjoy any cocktail."
"Mediocre drinks at the highest of London prices."
"No draft beers, terrible overpriced bottled selection."
"Far too expensive in the 'bottle bar' in the basement no draft (6 quid for small bottle of beer you're having a laugh)."
"Over £150 for two rounds of 5 cocktails, so over £15 per cocktail."
"Drink prices are pretty extortionate and they have the cheek to charge a £10pp entrance fee after 10pm."
Atmosphere and Venue
Pros:
"Great atmosphere, staff super nice and friendly...cocktails 10/10."
"It's nice enough inside and friendly."
"Pretty nice spot to have a good time for the night."
"Good atmosphere and good customer service."
"Cool bar, mixed crowd (gay and straight), relaxed atmosphere but cool pop music to dance a bit as warm-up."
"Environment was cosy and easy for a good catch up with friends."
"The interior of the place is amazing."
Cons:
"But is expensive!"
"Trendy but small and crowded."
"The basement club had no sense of continuity from the ground floor and felt like it was shoved out of the way behind a slightly dirty door so felt a touch awkward."
"Very crowded."
"The upper floor is a little small."
"This place gets busy early, so grabbing seats can be difficult and the music is SO LOUD it is not really a great place for conversation."
"Horrible and small place full of very pretentious people making ninnies of themselves."
Discrimination and Security
Pros:
"They have good Covid regulations in place and you need to show both a domestic Covid Pass and your ID for access."
"The Doorman and security staff were all friendly and approachable."
"Ahsam, the person whom is controlling the entrance upstairs, was 5 stars. He’s friendly, accommodating and helped all of us, as a team, to go upstairs even though he was standing all night at the stairs."
Cons:
"The owner of the place deliberately chooses the people who gets inside only by the race and clothes they're wearing."
"Completely unfair admission policy."
"It is disheartening to see that this level of discrimination happens in a multifaceted city like London."
"Door staff extremely rude, only letting girls in for free."
"Extremely rude/racist staff as witnessed on the evening of 30th December 2023 (first floor)."
"Racist venue who refused to let 3 brown people in as not on guest list but happily let the 3 Caucasian guys in behind us despite them also not being on the guest list."
"Incredibly rude and aggressive staff at the entrance (bouncers) - refused entry to my group for no reason."