Address: 14th floor, 120 Fenchurch St, London EC3M 5AL, United Kingdom
Phone: +442039815222
Rating: 4.2
based on 455 reviews.
Atmosphere & Decor
Pros:
"There is a sophisticated yet laidback atmosphere here and the irony of the botanical theme, against the backdrop of the city through those huge glass windows is not lost on the patrons!"
"Atmosphere was lovely, the layout of the restaurant is great."
"Slightly tropical with all the wood and plants to recreate a sense of relaxation, cosiness."
"The photos do not do this place justice it really is beautiful inside."
"Incredible dining experience! The decor is so different and spectacular to see."
"The decor and atmosphere is gorgeous, but it was *not* a facade."
"The restaurant decor is beautiful, with a sort of urban jungle feel: plants everywhere (including some small trees!), rattan furniture and a lot of pillows and cool textiles."
"A great place to visit for a drink with a view."
Cons:
"The decor is oddly disappointing - I’m not sure what the designer was trying to say?"
"While the interior is nice but it's all plastic."
"The decoration of this restaurant is amazing and eye-catching, food was fantastic and delicious. However, the service was terrible!"
Food Quality & Presentation
Pros:
"The food was sublime, the crab and lobster dishes we had were simply perfect."
"The food was some of the best and most attractive, I’ve enjoyed."
"Absolutely amazing. Food looks beautiful and taste delicious."
"The mains were truly amazing and well-cooked."
"The food was perfect and had a great variety of food and drinks."
"Food - was average and definitely not worth the price."
"Foods excellent, we pigged out with 2 starters, 2 mains and a lobster to share, all of which was excellent."
"The food, the experience and especially the view all came together to make a memorable dinner date!"
Cons:
"However the few dishes I had from starter, main and dessert I was not very impressed with the lack of flavour and presentation."
"My crab starter was very tasty but tiny!! my main was lobster & it was mediocre at best & again very small."
"The food is overpriced in my opinion, you can easily find a better place in London, no doubt!"
"The food was a bit overpriced, my friend and I got the avocado on toast, we both asked for a poached egg, but got a soft boiled one instead - not a big deal but a bit odd!"
"The meat has no flavour...too bad. The food is overpriced in my opinion, you can easily find a better place in London, no doubt!"
"The starter and the main I had were very similar, I can’t help but feel the staff should have pointed that out before I ordered."
"The food is absolutely not up to expectations - the Burrata was drowning in vinegar, the fish was dry and overcooked and the pasta was just a failed experiment."
Service & Staff
Pros:
"Staff on hand there were polite and attentive yet not in your space to the point of feeling overwhelmed."
"Staff were very attentive & excellent with my wife’s Nut 🌰 allergy."
"Great service and attention to detail by our waiter - our requests were catered to very well."
"The service was great and the food even better, couldn’t fault it and will definitely be back."
"The service was really good."
"The service was superb - friendly, efficient, knowledgeable - but not at all intrusive."
"I recently had brunch at this restaurant, and it was a delightful experience. Friendly and attentive service too."
"Staff is very professional and friendly, and thoughtful."
Cons:
"Service felt a bit like being processed, no one asked how our food was or pleasant conversation."
"Service started off spot on but as the night became busier this did slowly slip."
"We have had the pleasure of dining here several times in the past and have a wonderful experience. However we dined here tonight and it was disappointing not sure if it has changed hands but the food was not to standard and service was shocking."
"Waited for nearly 30min for our food to be served after placing the orders (lunch service on Saturday). Child's meal was wrong, not what we ordered."
"The staff was very rude. We went a party of 4 some wanted dinner but a couple of us wanted appetizers and dessert. After sitting for a while manager comes over and informs us that we can’t order food at the bar table and must move to the main dining."
"The service was great but they forgot our order and it took nearly 2 hours to get our food. We were not offered any compensation despite the price, so I wasn’t overly impressed."
"Not enough stars. This place is amazing. The location the food and the service. The waiters and waiteres are probably the best we met. Very friendly atmosphere everything is well presented."
Value for Money
Pros:
"Price wise it is a little bit on the more expensive side, but it is well worth the money because the food tastes excellent and fills you up."
"The 3 course brunch. It was good value for money given all of the above and the portion sizes."
"The set menu is excellent value and the lobster roll is absolutely delicious!"
"Cocktails were very well put together and more than worth the cost."
"Had the pleasure of attending here for the soft launch. The end to end service from entry to exit was outstanding with helpful and friendly staff."
Cons:
"Food surprised me and although on the pricier side was worth it. The quality was aligned to the price."
"The food is overpriced in my opinion, you can easily find a better place in London, no doubt!"
"Very up market city bar and restaurant, located fairly center of financial district. As name suggests located on 14th floor with their own dedicated lift and amazing view of city. Decor is very close to nature almost jungle like but cosy and fancy at the same time. Bar is served by amazing bar tenders who are very attentive and provide you personalised service. Drinks are fantastic and food is essential British which is on the mark. It is a very popular place so make sure you book in advance if you like to eat, or else bar is usually available for just for drinks. Fantastic experience overall, definitely visit."
"The place is amazing, the decor super nice and really good design and materials everywhere. However, we felt like the staff was too strictly professional and not so welcoming, even though the service of our waiter was superb. The general feedback though was quite negative. The music was amazing, nice playlist and we loved the live DJ set! Given the position, the views, and the nice atmosphere, the place has a great potential, but I think it is not yet exploited to its best. We had brunch, the starters were okay nothing special and the mains too. We liked them, but wouldn't go back to eat them again."
"The cocktails are typical drinks in London, £15 for a cocktail, oh wait its actually a 10cm x 5cm rectangular piece of ice that's £15!!"