The Reform Inn Reviews Summary

Staff Service

Pros:

• "Friendly and efficient staff fantastic food."
• "Service was fast and friendly."
• "The staff being attentive and friendly."
• "Staff are wonderful and accommodating."
• "Staff very efficient and very helpful."
• "Our server Jay was lovely."
• "The staff were friendly and the service was good and prompt."

Cons:

• "A very busy gastro pub. Very young staff who weren't coping with the rush."
• "Service was a little slow."
• "No one came to see if he was ok just came and took the broken chair away."
• "Really enjoyed the food however we did wait 45 minutes for it to arrive."
• "Unfortunately the slow service and sitting below a speaker playing loud music in the middle of the afternoon spoilt the experience for me."
• "service was polite, but very, *very* slow"
• "Waited a further 25 mins before complaining about the service was our order taken."

Food Quality

Pros:

• "Tempura vegetables starter was not the light batter I was expecting."
• "Prawn Thermador was amazing as a starter, absolutely delicious."
• "We had the lamb shank and steak and ale pie. Neither disappointed, I must say that the flavour of the pie was amazing."
• "The food was excellent, reasonably priced and good size portions."
• "The vegetarian curry (sweet potato, spinach and chickpeas) which was creamy and tasty."
• "The steak and ale pie is very good with plenty of good meaty chunks."
• "Superb food, some of the best I've eaten out this year."

Cons:

• "Burger was too dry."
• "And my partner had the brisket which was a bit tougher than expected but still tasted good."
• "make sure you don't order the Rump without doing some jaw exercise in preparation, felt I deserved a medal for getting through it"
• "The rustic chips were unfortunately more crisp and did lack a good amount of potatoes."
• "Steaks are beautiful but the chips are greasy!!"
• "Although the food was nice - there wasn’t really anything special about it."
• "Both main courses were a bit lacking, the steak was cooked unevenly and a bit bland."

Ambiance and Atmosphere

Pros:

• "A fantastic hidden gem of a pub/restaurant with a local and cosy feel about it."
• "A well kept and managed place."
• "Pleasant, spacious surroundings."
• "A good, proper traditional pub."
• "The whole place is cosy and very well presented."
• "The traditional stone build is nice and the interior has retained a charm with wooden beams and traditional flooring."
• "Lovely cosy atmosphere."

Cons:

• "Might be tricky for wheelchair access"
• "The eating area is a little dimly lit."
• "with so many other options in the area it's not worth the wait"
• "Not overall a clean place, wouldn't go again."
• "Very basic not recommended for really good food lovers."
• "Disgusting customer service"
• "Waited a good while to try and get another drink whilst eating"

Value for Money

Pros:

• "The food was nice with large portions so good value for money."
• "The food also very reasonably priced."
• "Reasonable prices and good sized portions."
• "Food is really good"
• "Large, clean premises, friendly and efficient staff fantastic food."
• "The food was lovely, and well worth the visit."
• "The food was brilliant the staff were very good and very reasonably priced."

Cons:

• "wish the beer selection was better"
• "Would have liked more vegan options for desserts."
• "We think the sweet menu there is not a great choice."
• "Two mains and two drinks came to just over £34.00, which was a little more expensive than I was expecting."
• "Nice food well presented and tasty however it would be fairly pricey without the eat out to help out."
• "the vegan options they have are nice but there are not many and haven't changed in a while"
• "Poor vegetarian options for Sunday lunch."

Additional Services

Pros:

• "Very dog friendly and the staff and owners are among some of the loveliest people you could ever wish to meet."
• "Suitable for those with dogs."
• "The place is dog friendly, much to the delight of Tessa, our cocker spaniel."
• "Love the ceramic floor tiles that allow you to see into the beer cellar"
• "An 'extra' is the gorgeous surrounding countryside"
• "A nice area to sit outside and measures in place."
• "Superb food. Lots of space and taking social distancing seriously."

Cons:

• "Then we ordered desert, it never came."
• "No one came to see if he was ok just came and took the broken chair away."
• "Management need to hire more staff during busy time over the weekend."
• "staff disappeared a lot"
• "Waiting for long periods of time with empty drinks glasses even though staff were plentiful and stood around a lot."
• "Despite there being a few staff sitting around talking to each other at the bar, we were given a dessert menu and sat there for 20 mins waiting to order some sundaes."
• "I just can't understand why the music needs to be so loud at lunchtime."