Address: Buxton Road, Upper Hulme, Leek ST13 8UH, United Kingdom
Phone: +441538300361
Rating: 4.6
based on 145 reviews.
Food Quality
Pros:
"The food is homemade and cooked to order and is excellent full of flavour and value for money."
"Great beers, tasty food and friendly staff."
"The food was overall 4 star, it was served to us on time, cooked to perfection and exactly as we ordered it."
"the food is AMAZING we had steak the first time and pie tonight and it was absolutely beautiful"
"The food was FIRST CLASS very good produce and delicious."
"The fish and chips here were INCREDIBLE. Portion was perfect, fish tasted really fresh and the chips were to die for."
"I ordered the Texas burger which is a great burger topped with pulled pork, and the wife had chicken salad with a warm dressing, from the first bite to the last it was one of the best burgers I have ever had in my life."
Cons:
"The worst meal I have had in years. Disgusting. Dry. Cheese like hard plastic."
"Refused service cos we can't cope What a joke of a pub wasn't even that busy customer service disgusting."
"I ordered a rump steak to be cooked blue, when it came it was grey on the outside and grey all the way through."
"The food was passable in some areas, and almost inedible in others."
"Quite disappointed with the food, I will literally eat pretty much anything and I didn’t eat my meal."
"Shocking food, I had the mix grill. The lamb was just bone with no meat on it, stake was in bits asked for rare and half was blue and the other well-done."
"But unfortunately we weren't impressed with the Sunday roast, very watery gravy and frozen Yorkshire puds."
Staff and Service
Pros:
"Everyone was chatty and friendly."
"The team couldn’t have been more helpful."
"The staff were very friendly warm cozy atmosphere."
"The incredibly friendly staff that made us feel like we were locals."
"The Landlord and Landlady are very welcoming and the staff are always pleasant and smiling."
"The staff Jack Chloe and Pete are Amazing smiley and friendly and very helpful."
"All the staff were really pleasant and friendly."
Cons:
"Refused service cos we can't cope What a joke of a pub wasn't even that busy customer service disgusting."
"The waiting time was an issue but the thing that was worse was the way your staff handled the situation, she didn’t apologise or really acknowledge the situation."
"Awful place and really rude staff. I was with my 5 year old daughter and some crazy women came out of the pub swearing at everyone."
"Walked in wasn't even greeted and when we were the girl and guy behind bar was very rude didn't make us feel welcome at all so we left."
"Staff were not particularly friendly and the service a bit slow seeing as it wasn't very busy."
"Young waitress rushed past so quickly and in passing quickly asked if the food was ok, I stated no it was massively over cooked as she said ok and walked straight past, no acknowledgment, apology and no time to listen to my comment."
"No one asked if I would like anything else so I was just sat there waiting for a meal that wasn't coming."
Amenities and Facilities
Pros:
"They provide overnight parking for campervans for a small fee."
"Music nights are brilliant here we saw electro mantics last weekend had a lovely pub meal in the pub before the gig."
"Also beautiful location - thank you - we will definitely be visiting again."
"This venue is out to provide entertainment & good time."
"We've stayed here a few times now in our motorhome, very very reasonably priced, great spot, good food, and the owners leave you to it."
"Lovely evening at the Winking Man, staff were excellent, social distancing rules observed well, cozy pods outside for you to sit in a shelter from the weather, whilst enjoying some great drinks and food."
"Great weekend pitched up with a 240v hook up in my Motorhome for the monthly Friday Rock night."
Cons:
"Only a small pub but if you can get in early you can get a seat, otherwise it's standing at the bar if you can get to, it's always really busy possibly needs something built on the side to make it a little bigger."
"One time I went to Burger van outside the venue got COLD chips and COLD burger so that needs improvement me thinks."
"free overnight parking in motorhomes (charge if you want EHU)"
"A car park that desperately needs repairing of all those pot holes."
"All the tables inside where reserved so we had to sit outside in the smoking area, with two small children and it was raining and cold."
"Being a dog owner and the winking man being a country pub disappointed that they do not allow dogs will not visit again"
"Too many very small noisy children for my liking."