Mattia Diner Reviews Summary

Atmosphere & Decor

Pros:

• "It was like stepping back in time, great atmosphere."
• "Like a time tardis, catapulting you back to the 50s complete with period decor of a Route 66 cafe."
• "All the atmosphere of a Route 66 diner, great service, delicious (and authentic) food and terrific service!"
• "Great decoration celebrating all things rock and roll, with music playing, photos on the wall, proper American diner seating."
• "The décor was a trip down nostalgia lane – red booths, checkered tiles, and jukebox tunes."
• "Immaculately clean, decor all super fun & pristine, it truly looks like an all American diner."
• "Wow simply fantastic American 50s inspired diner that looks like a set straight out of the movie Grease!"

Cons:

• "Place looked grubby."
• "Some bits look a bit dated and tacky."
• "The decor is so over the top it's almost embarrassing."
• "The decor, well not really 50s. 80% of all pictures are from Elvis or Marilyn."
• "Over the top with the atmosphere!"
• "First of all, too much clutter, made me feel dizzy!"
• "The dress up of the staff and the decor need to be more 50s to make the feel."

Service

Pros:

• "The service is great, friendly and quick."
• "The management and staff appear to be bending over backwards to accommodate the covid 19 safety rules."
• "The man that served us was great, very bubbly and chatty."
• "The staff are very friendly and the girl had smiles for all the customers."
• "Staff, yes they were young....& really lovely & attentive."
• "Friendly staff, great service."
• "The service was very friendly and efficient."

Cons:

• "The older lady behind the counter was extremely rude!"
• "Very bad customer service, there were lots of spare seats available but staff said no seats available."
• "Staff looked like they’d just been told Christmas was cancelled."
• "Service was surley at best and the snappy waitress who dealt with the table next to ours, created a difficult atmosphere."
• "After finally Being Served by quite frankly the rudest waitress waiter ever."
• "The waiting Staff are more concerned about chatting than serving."
• "Service was poor."

Food Quality

Pros:

• "Can thoroughly recommend the ribs and shakes, burgers also looked very good."
• "The food is sooo good, (the milkshake it's amazing) big portions, fast service and lovely staff."
• "The food is fantastic, the decor is super-authentic and the music is a great selection of Rock 'n' Roll classics."
• "Food was great (homemade style) and the portions were generous."
• "The food and smoothies really nice."
• "Food delicious and plentiful."
• "The food was absolutely delicious, fresh & so well cooked & presented."