Address: North Ockendon, Upminster, RM14 3PR, United Kingdom
Phone: +441708852239
Rating: 4.4
based on 167 reviews.
Food Quality
Pros:
"Food was very good and delivered all together hot."
"The food and service in the restaurant was second to none a good varied menu Gordon Ramsay would be proud of!"
"All the dishes were very well presented, but more importantly tasted really delicious."
"Food was very good as was service."
"Every time I visit I enjoy the experience. Food is great, staff friendly, ambience very comfortable and value for money unbelievable."
"Food hot, well presented and yummy."
"The food however was very good."
Cons:
"Menu has changed and side dish supplements have increased."
"Afternoon tea was a big disappointment because I was shocked at how little food there was."
"The soup (leek and potato) was very salty and the main course choices were very limited."
"The goosefat roast potatoes were hard, tasted nothing like goosefat."
"The lamb shank was obviously from a lamb that had been dieting, as there was barely any meat on it."
"Unfortunately the food made me ill all the next day."
"The curry was so hot she couldn't eat it all."
Service
Pros:
"Staff were so friendly and helpful, nothing was too much trouble for any of them."
"The service from the staff was extremely impressive."
"Service was excellent and well paced."
"The staff truly very friendly and care about your experience."
"Continuous compliments from our guests on the food, the service (as always at Top Meadow) was incredible."
"Really friendly thoughtful and attentive staff."
"The staff are fantastic. Always friendly, polite and welcoming."
Cons:
"This gentleman could benefit from some training and if that does not work - replace him."
"No one came to speak with us, no one offered an alternative."
"Wasn't offered a drink for over half an hour of being there."
"A complaint was made to the restaurant management and nothing received back, no apology, nothing."
"The service was awful we waited 40 minutes for our starter."
"Ignored 4 times by several people while waiting at the bar on arrival."
"The staff in general were quite rude to be honest."
Accommodation
Pros:
"Beds comfortable but room and corridors are grubby and in need of spruce up, carpets stained."
"Accommodation was comfortable and clean."
"The rooms were clean, the breakfast the next morning was spot on."
"Stayed here whilst working nearby, the room was spotlessly clean and very comfortable."
"Nice room with an ocd cleaner, the place was spotless and gleaming."
"Bedroom was clean and spacious enough, with tea/coffee facilities, and breakfast was very good."
"Rooms are Ok, small and in need of refurbishment but for the price paid overall a great weekend."
Cons:
"The accommodation is severely lacking."
"Only letdown was ineffective air conditioning, which had to be supplemented with some industrial size fans."
"Was at a christmas dinner here the person that booked this was told there was disabled access this was more than a little a problem."
"The only thing was they don't cater for disabled people there toilets were very small for a disabled people could not used them."
"Accommodation looking a bit tired but bed nice and firm and rooms are clean."
"For me a bit basic, cold shower in the evening because all of the hot water was used up and no WiFi in the rooms."
"Had to change rooms, after one night, Had a broken toilet seat, and the Heating system was right outside our window."
Value for Money
Pros:
"It was very reasonably priced too! Brilliant."
"Played yesterday (31 May 2021), definitely worth the £22 green fee. Course in very good condition."
"Tucked away in north ockendon this gem of a golf course/restaurant and motel offers Fantastic value for money."
"Price was very good (you can choose to have 1, 2 or all 3 courses)."
"Food, drink and service all faultless and excellent value for money."
"Outstanding value and very good quality food at terrific prices."
"The food was second to none and value was great."
Cons:
"But the bar very so expensive I would suggest you pay as you go along rather than just run a free bar and pay at the end like I did as you cannot keep track and they can put through what they want."
"Not good value £18.50 and extra for coffee and bar prices expensive."
"At £24 each for 3 courses, not expensive but definitely not good value."
"Drinks a bit expensive."
"All 3 courses were a delight and reasonably priced at £18.50 per adult."
"Course condition was a little iffy but for that money you can't complain."
"Feels like everything is done on the cheap in this hotel/venue."
Facilities & Environment
Pros:
"The day flowed seamlessly from ceremony to wedding breakfast and then smoothly onto the evening reception."
"The views were stunning from the table and the layout of the tables was done to both give privacy but to feel very comfortable."
"Grounds are lovely and well kept, as you would expect at a golf club."
"Nice grounds, good sized restaurant and a nice atmosphere on a Sunday afternoon."
"Aesthetics of the buildings are great and all buildings look stunning."
"Lovely ambience and outlook."
"You could live there! It's got everything you need... Oh and if you play golf? It's got one of those as well!"
Cons:
"Only problem was the amount of flies there was around our table and window."
"The reason for this is I felt the place was full of flies and there was no fly zippers in the hall to kill them."
"Received a phone call with 10/11 days to go cancelling our booking."
"Don’t like the number of blind tee shots when I didn’t know the course and could easily have hit someone."
"Some bunkers were absolutely shocking state, more like Dunton Hills."
"Very poor today, four members teed off thirty minutes before us and we caught them up by 8th hole, refused to call us through."
"The simple solution is ask guests for a title/initial/name/, and invest in a large sign above reception building."