Fattoush Urban Lebanese Reviews Summary

Food Quality

Pros:

• "Ordered the bowl with the chicken, tabouleh, cabbage, pomegranate and chickpeas, which were delicious."
• "I ate the falafel and hummus bowl with Lebanese rice, side of chips, and the milk cake for dessert. Everything was delicious."
• "The food tasted fresh and tasty. Certainly healthy."
• "Amazing healthy food. Not cheap but worth it because it was filling, tasty and healthy."
• "Tasty food and superb skin on chips."
• "The BEST milk cake ever! Good size, beautiful presentation and delicious."
• "The food was really delicious and is always presented well!"
• "Been dying to come back for the falafel bowl, it was just as good as I remembered!"
• "Food is good for fusion bowls and street food style dining."
• "The food was very delicious. We had the chicken wrap and chicken bowl with aubergine mezze, everything tasted great."
• "Always a pleasure eating here. A good clean meal. Refreshing and a break from the usual."
• "The food is fresh and plentiful. Seriously, I'm a big eater and I left about a third."
• "The standout feature, however, was the exceptional quality of the food."
• "Absolutely brilliant food, really flavoursome especially the Moutabal and the Lebanese rice."
• "Food tastes really fresh and flavourful."
• "The food was fantastic and a great first experience of trying Lebanese food."
• "Food totally amazing, fresh & super tasty, authentic flavor, fab intro to Lebanese cuisine."
• "The food was tasty and flavourful and piping hot."
• "Incredibly delicious salad bowls."
• "The food was flawless and incredibly delicious."
• "The food was really nice, really enjoyed the wraps."
• "Lovely salad. We like halloumi bowls with sweet potato fries and a bottle of the blue Babylos drink."
• "The food was absolutely devine! It tasted so good you wouldn't even think it was healthy!"
• "The food was absolutely exquisite!! The variety of tastes and flavours was truly sumptuous."
• "Ordered a Falafel Bowl and a Tofu Bowl and both were ABSOLUTELY delicious."
• "The food was to die for, the falafel was cooked so perfectly it was not dry, and they were very generous with the sauces."
• "The food was very tasty, and all the different dishes tasted different. Very flavoursome."
• "Brilliant food. Colourful, flavourful and very filling."
• "The food was really nice, really enjoyed the wraps."
• "Great quality food. Good portion sizes, tastes fresh and authentic."

Cons:

• "Food is bit blunt, not much taste to it."
• "The pita could be a little bit more softer and warmer."
• "Food arrived lukewarm almost cold."
• "Pitta chips at all, just stick to normal chips as what you get is not a pitta chips."
• "The food had been sitting for a while and did not taste fresh."
• "The portion of fries that comes with the meal deal doesn't display the generosity of the Lebanese cuisine."
• "The wrap was abit hard, filling was barely warm."
• "The tofu... is way too chewy."
• "The falafels were hard in my own. Waste of £30."
• "The flatbread croutons were cremated and practically carbon."

Service

Pros:

• "It was great to find a lovely place with such a friendly owner."
• "The staff are always really helpful and want to make sure you've enjoyed your food."
• "Wonderful service made our visit memorable."
• "The manager's assistance in guiding my order was invaluable, showcasing their commitment to customer satisfaction."
• "The gentleman helping the cashier did not help the situation and made me feel very uncomfortable."
• "The staff were very nice."
• "Great staff and management definitely recommend."
• "The owner... was delightful and making sure we had everything we needed as we had a baby with us."

Cons:

• "Only downside was that the place was looking a little messy."
• "The staff was apologetic but clearly something went wrong as some of our dishes arrived lukewarm almost cold."
• "The tables upstairs were left dirty for a long time after people were gone."
• "There was a bit of waiting time for genuinely freshly prepared food."
• "The wait was ages, there was only 2 members of staff on and then a third came after a while."
• "I had been given the wrong buzzer and offered me a free drink to compensate."
• "The restaurant is not pushchair or wheelchair friendly."
• "It was just an amazing experience with Fattoush."
• "I don't have the words to describe here just how filthy - it must be a health and safety hazard."
• "We were served cold wraps."
• "Waited more than 30 min for a wrap."
• "The customer service at front desk, food took over 1/2 hour to arrive, chips were cold, Manager attitude was shocking."

Ambiance and Cleanliness

Pros:

• "Fattoush decor and atmosphere is refreshing, modern and well considered space wise."
• "A lovely place in a busy area. A must visit."
• "The food court it's a major upgrade from previous options."
• "Design itself and decor is nice, plenty of seating inside and outside in the passageway."

Cons:

• "Not sure if there's any sort of a system to monitor the tables upstairs as those were left dirty for a long time."
• "The seats outside are so difficult to get into."
• "The toilets were ABSOLUTELY FILTHY. I don’t have the words to describe here just how filthy."
• "The restaurant was clean and staff were all polite."

Value for Money

Pros:

• "Not cheap but worth it because it was filling, tasty and healthy."
• "The diverse range of vegetarian offerings was both delectable and satisfying."
• "The food was freshly made, and you could taste the quality of the ingredients."

Cons:

• "Slightly expensive for what it is, but given location can appreciate the high cost."
• "Only negative was that we ordered a portion of houmous which was overpriced for the portion size."
• "However, since there is only one other veg / vegan option (falafel), it means there’s not much else I can choose."
• "The food wasn't worth the price, it was mostly salad, hardly any rice in my children's bowls."