Noura Lebanese Restaurant, Kingston Reviews Summary

Food Quality and Taste

Pros:

• "The food was delicious, fresh and authentically Lebanese/Arabic."
• "The portions were very generous and we just could not stop eating."
• "The prawns, parcels of food, Arayees and salad were very good."
• "The food is delicious cooked to perfection not a single complaint even from the fussiest eaters."
• "The food was delicious, so well cooked and very flavoursome."
• "Very fresh and amazing flavours."
• "The food was excellent, they were very accommodating of my gluten allergy."

Cons:

• "Only disappointment was the lamb shawarma. It was delivered quite cold and chewy."
• "Some of the food should not of even been served and the price is way too much."
• "Mains failed to deliver, rice was tasteless, chicken dry and equally lacking as was the lamb."
• "The pizza was ok but the cheese too salty."

Service and Staff

Pros:

• "The service was impeccable, and Mounir’s professionalism and exceptional knowledge made my dining experience remarkable."
• "Amazing service from the lovely staff Levi and Ali who were very welcoming and professional."
• "The service was outstanding, even though there was a wedding party or something going on at the same time."
• "Munir provided service with a smile from beginning to end, and because of this, we will surely make this a family local/regular!"
• "Our server, Munir, took my family’s picture for us and was very patient amid our indecisiveness."

Cons:

• "The staff had no idea about our order, so clearly it had been lost. Food was cold when it arrived."
• "The staff are a bit unorganized when the place is full but their friendliness makes up for it."
• "We were so underwhelmed by the service, to the plates that they use."

Ambience and Atmosphere

Pros:

• "The ambience of the place is amazing and the food is so delicious."
• "The cosy setting, the soft lighting, and the traditional decor create an atmosphere that invites you to sit back, relax, and savour every moment."
• "The atmosphere was great and the staff were lovely."
• "The restaurant is bright and spacious and there is an outside area."

Cons:

• "Decor, could be anywhere, bland."
• "For a restaurant that has multiple branches, they should be serving in presentable platters and plates, but instead looked cheap."

Special Occasions and Events

Pros:

• "We had the most wonderful experience celebrating our wedding party at Noura restaurant!"
• "Noura will now be our first choice for Lebanese food in this area."
• "It was an absolute pleasure to have held my engagement party at Noura Lebanese restaurant."
• "Hani we can’t thank you enough as well as your team for the amazing effort and professionalism you provided for our daughter engagement party at Noura Kingston."

Cons:

• No specific cons related to special occasions and events were mentioned in the reviews.