Slug & Lettuce - Croydon Reviews Summary

Service

Pros:

• "Phenomenal service, vibrant atmosphere, brilliant set up, warm and welcoming staff!"
• "Chloe our waitress and food server, very helpful and always served with a smile."
• "Thank you to Chloe and Freya for their amazing customer service."
• "Sean and Mo are seriously the BEST! They deserve recognition for their excellent service from start to finish."
• "Service at the bar was quick and polite."
• "Service is fast, and the staff amazing! All kind & helpful, willing to ensure everyone gets the best possible service."
• "Great bar, good atmosphere, especially Freya and the rest of the bar team who deliver an exceptionally good level of service."

Cons:

• "Nice atmosphere but two niggling issues noted... Get some more staff - the service is painfully slow."
• "Visited today for lunch with work colleagues and never again. The service was appalling."
• "It simply takes far too long to get served."
• "Really slow service, we were waiting 40 minutes for a salad that came as a side portion when it should be a main and missing two ingredients."
• "Staff are slow to help out and seem like they have better places to be."
• "Service was slow and inexperienced."
• "Service SOOOOOO slow - staff are very pleasant but there’s just not enough of them."

Food & Drinks

Pros:

• "I really enjoyed the food and drinks."
• "Food was delicious too and served very quickly."
• "The drinks we had were really nicely made. Blue one is under sea and orange was ballini."
• "A number of drinks on tap and food that was served to us was great."
• "The food was awesome - vegan Mac & cheese was genuinely the best Mac & cheese I've had!"
• "The food is of high quality and I would really recommend the sharing boards which for about 15 pounds give a sizeable amount of food for about four people to taste with some interesting items."
• "Loads of light bites were ordered which were very nice and they came out quickly considering how many were ordered, as we were a large group."

Cons:

• "This branch sold food and drinks that they didn’t have the ingredients to make, nevertheless delivered the said food and drinks missing half the ingredients."
• "Barely any food on the menu (25.06 22) waited over an hour for a couple of platters to arrive, when it arrived, the food was dry, burnt, and stale."
• "The beef burgers were burnt, hard, and dry."
• "Quality of service and food as significantly diminished over time."
• "Food arrived with no cutlery as 'it hadn't been washed'."
• "The sweet potato fries were over done, blackened and crispy."
• "Food was hot when it arrived but tasted bland and also took over a hour to come."

Ambiance & Decor

Pros:

• "Nicely decorated interior."
• "The venue is nice and clean, the toilets especially."
• "Went on works leaving do upstairs, nice atmosphere and decorated lovely for xmas."
• "The decoration and interiors were really lovely and it was a pleasure to go in to the bar."
• "Decor and atmosphere inside very nice and welcoming."
• "Small note on loo- very clean and also cool decor."
• "I love this pub with its great vibe and the feeling of being at a club at the weekends with a fantastic DJ and friendly atmosphere."

Cons:

• "On the particular night I went the DJ was absolute rubbish."
• "Exceptionally loud for early evening crowd."
• "Although this pub closes at 1am, we were denied entry at 12am by an extremely rude bouncer."
• "Really boring for a Friday night, no air conditioning so felt like a hotbox!"
• "It has no vibe/atmosphere and for a bar which is clearly only a stop on the journey to a club/someone more fun, the doorman do like to lord over the few customers in there."
• "The place lacks a bit of character."
• "Unfortunately for me it attracts a really loud drinking crowd roars and loud laughter are the norm."