The Castle Inn Reviews Summary

Food Quality

Pros:

• "Thoroughly enjoyed my sea food lasagne (best I've eaten) with salad and garlic bread."
• "The food was out if this world, we had the fish stew and Ribeye steak."
• "Best Fish and Chips ever. Batter light and crisp, fish cooked to delicate perfection."
• "Loved the fish&chips and fish cakes with chilli sauce."
• "2 had steak and kidney pie which was home cooked and lovely."
• "Really impressed with food. Had the sausage and mash. The sausage was a great size and tasty, not a cheap supermarket one."
• "Absolutely delicious food, much better than we expected."

Cons:

• "The curry needs more coconut, the smallest piece of lasagna and the gammon way too salty."
• "Food wasn't that nice, for the cost of the meals I would've expected fresh cooked food."
• "It was hands down the worst T-Bone Steak I have ever attempted to eat."
• "However, the food was very basic and overpriced for what it was."
• "Fish pie made with overdone potatoes, almost gluey."
• "Food was so bad, I couldn't actually eat it and it takes a lot for me to not eat a meal."
• "One of the worse meals I've had. Cold and burnt food."

Staff and Service

Pros:

• "Good Beer and friendly staff."
• "The staff we incredibly helpful, friendly and couldn't do enough for our group."
• "Very friendly staff."
• "Staff are friendly and helpful."
• "Staff friendly even though very busy."
• "Staff were very welcoming and atmosphere was nice, we also met a lovely black lab who we made friends with."
• "The staff were super friendly and accommodating."

Cons:

• "Management didn't seem to care."
• "The staff were slow and didn’t really know what was going on."
• "They also got the order wrong and were rude enough to question if we had ordered correctly."
• "The staff were overworked and stressed."
• "Bar staff didn’t appear to want to be there, unhelpful."
• "The staff here seem really unhelpful and even verging in arrogant at times."
• "Staff didn't appear happy or chatty."

Atmosphere and Location

Pros:

• "Lovely pub with a real fire. Good location."
• "Set in a rural location."
• "Highly recommended and in a beautiful village of Bamburgh."
• "Lovely traditional pub with oak paneling and good atmosphere."
• "The pub has a really nice atmosphere and family-friendly. I think the pub is doggy friendly."
• "Lovely walled beer garden around the back and a beautiful interior. Extremely friendly staff who go the extra mile."
• "The Castle Inn has a great interior with wood panelling and fires for the cold winter days."

Cons:

• "Not dog friendly and no outside cover."
• "Shame there is no covered outside area which would cater better for dog owners as dogs are not allowed inside."
• "So close to leave the place as it took too long for everything.. to get the order, to get the drinks and to serve food."
• "This pub felt like a chain, slightly soulless."
• "Pub was very busy when we visited and the food presentation was a bit of a let down."
• "Couldn't understand the practice of having long queues at the bar to order food and drink."
• "There was no parking outside and we had to drop off my elderly parents at the door then go find a parking place."

Value for Money

Pros:

• "Prices very reasonable at a prestigious area in north Northumberland."
• "Reasonable prices."
• "Good value."
• "Drinks reasonably priced."
• "Good food, good beer, reasonably priced."
• "Really good value for money."
• "Good food generous helpings and sensible prices."

Cons:

• "The only negative was the slightly high cost for food and drink."
• "The food is very good though prices are very high considering the portions are not big for the price."
• "However the food was truckstop cafe standard, Frozen chips and garden peas, rock hard carrots and microwaved tasteless steak pie with some watery bisto gravy poured on top."
• "For the prices there charging its disgusting and obviously targeted at tourists providing low cost frozen food with maximum profit."
• "For nearly 13 quid, that's just not good enough and I've had really lovely meals for that price elsewhere."
• "And it was 50 pounds! I've paid less for nicer food."
• "Quite expensive, meals average."