Travellers Rest Beefeater Reviews Summary

Staff Service

Pros:

• "The staff are polite and good at their jobs."
• "The staff were very friendly and polite, however, so that made it feel a bit more premium than it is."
• "Staff were very friendly and helpful to us and others."
• "Nothing is ever too much trouble for John and his team and they always make us feel really welcome."
• "The staff we were friendly and helpful."
• "Food was really good and the staff were very friendly and helpful."
• "Staff were fantastic, the restaurant was clean."

Cons:

• "It took me about 5 minutes just to talk to someone and get a table."
• "Staff did not even ask if we are okay and if everything is fine."
• "The waitress was too patronising and even rude."
• "Service was ok, but very, very slow."
• "Very friendly waitress but extremely slow service."
• "Service here was on the slow side, which was strange because it didn't seem busy."
• "Service was very slow. We waited for our drinks for over half an hour, and for the food for more than an hour."

Food Quality

Pros:

• "Bacon and the baked beans, so so high quality, but the remainder was excellent quality."
• "On the upside the sausages were delicious."
• "Had the mixed grill for lunch the food was typical pub like fair it was hot and tasty."
• "The food was great, especially for the price."
• "Great food both Saturday evening meal and the Sunday roast."
• "Food was well cooked and tasty. We had battered fish and chips and smothered chicken."
• "The food was great."

Cons:

• "Poor all you can eat breakfast!!"
• "When the right dish came through it was totally bland, I've seen more taste in a hospital meal."
• "The burger I had was actually the worse burger I've ever tasted."
• "The roast dinner was disgusting. Roast potatoes were like day old microwaved."
• "The decor looked very tired and the food on the dry/bland side."
• "Food can be a little slow coming, and sometimes tasty sometimes not."
• "Food was awful, starter baked camembert, was only half baked."

Cleanliness

Pros:

• "Building is nice and clean."
• "Cloakroom very clean for a busy place."
• "The toilet was clean."
• "The staff are friendly and welcoming and the restaurant was nice and clean."

Cons:

• "Toilets not clean, no soap."
• "Avoid the toilets, broken seats and toilet paper all over the floor."
• "Oh and the ladies toilets were filthy."
• "Filthy, stain-ridden carpets, sticky tables and dingy interior that looks like it hasn't seen a paintbrush in years."
• "The bathroom was just falling apart, I could see some broken pieces of the heater on the floor."
• "Not a very clean place to go."

Value for Money

Pros:

• "I went here once as an easy place to meet on the outskirts of Cambridge. had a burger and chips for 5 quid! it was yummy."
• "Compared to the last beefeater experience I didn't think I would ever try one again!.....However I stayed at the premier hotel here and decided to try again....what a difference! Wonderful staff. Excellent service and the food was outstanding."
• "Meals that are very good value for money with reasonable choice on the menu."
• "The service was good. The food was great, especially for the price. And arrived quickly, even though it was obviously cooked fresh."
• "Also the price was good."
• "The prices are reasonable."
• "Prices were more than reasonable."

Cons:

• "Completely overpriced and a terrible experience!!!!"
• "Very disappointing for a meal costing close to £70. We won't be rushing back."
• "Despite this discount it was still more expensive than the lovely Italian we had the next day and no where near as nice."
• "Pricing can be expensive."
• "The food is awful and over priced."
• "We spent the best part of £40 on 2 meals and a drink each, total waste of money."
• "Mind you their food isn't cheap at all! Some pubs in Cambridge are pretty much half the price and the food is amazing."

Ambiance

Pros:

• "The atmosphere was calm."
• "Family and large parties well catered for especially young children."
• "Very nice catch up with some friends."
• "The place is cosy and dim."
• "Breakfast was full English which was cooked very well no problems."
• "The atmosphere was nice and we were in a hidden away booth where it was fairly quiet."
• "Interesting seating too, the tables are on different levels so is fairly quiet."

Cons:

• "Not really a nice area to be seated."
• "A little lifeless inside, staff not very attentive."
• "The restaurant and bar area are quite dirty, and they never have enough staff."
• "The place was empty, so no atmosphere."
• "Rude staff. Treats families with small kids very badly."
• "The restaurant was fairly empty with lots of free tables that did not have a reservation sign on them. The staff refused to seat us."
• "Unfortunately this is not one of those places."