Esq Bar and Grill Reviews Summary

Customer Service

Pros:

• "Eniola was our server and provided our group with good customer service."
• "Grace and her colleague went above and beyond to make sure everything was perfect for our celebration."
• "Richard was very hospitable and accommodating."
• "Eniola was very amazing. She catered to our needs nicely."
• "Our server Grace was amazing."
• "Grace provided amazing service the whole night, she was very attentive and polite."
• "We had the pleasure of being served by Grace tonight, atmosphere and music was great."
• "We were served by Tola and honestly it was one of the best bottomless brunches I have attended."

Cons:

• "The server was kind in the beginning but her attitude shifted for some reason."
• "I wanted to throttle the server. We arrived, sat down, she came to stand up over us with her phone to take our order."
• "I went for bottomless brunch with my best friend on the 12th of August... I was finally told to be seated at 2.10 pm."
• "Avoid this place of all cost. Disgusting customer service."
• "Service was awful - we arrived 5 minutes early and we're asked to wait outside the restaurant."
• "The waitresses (with braids) young ladies, desperately need customer service and waitressing training."
• "I had an awful time celebrating my birthday here, the waitress was incredibly rude."
• "Service took forever, they need more hands especially on a Saturday night."

Food Quality

Pros:

• "The food was lovely and delicious- the lamb chop and beef short ribs alongside the plantain was cooked very well."
• "The food was okay, the jollof rice was really good."
• "The food came very quickly and pipping hot."
• "The food was seasoned to perfection! The drinks were also delicious."
• "Food was fresh well seasoned, and lots of flavour, it came out hot."
• "Came for birthday cocktails which were great & food was well seasoned, loved it thank you Chef."
• "The food was hot and amazing quality. The portion was so big we couldn’t even finish the portions."
• "Food was very nice and portions were a good size."

Cons:

• "Do not order the mac n cheese, it was literally over-cooked elbow macaroni in a flavourless white sauce."
• "Our meals were mostly wrong and stone cold."
• "The food was disgusting and gone off undercooked meat items."
• "The food was mediocre, suya was dry, definitely had better."
• "Food was a disappointment because the grill for the brunch tasted like it was off."
• "Service was very slow when providing the drinks."
• "Lamb Suya was not Suya but fried meat and it tasted dry and bland."
• "The food was really good. I had the seafood pasta. My ppls had the meat tray.. had sausages, wings and whatever else came with it."

Ambiance and Music

Pros:

• "The atmosphere and music was chef’s kiss- such a vibe!"
• "Had a lovely time with friends, great atmosphere, great staff members."
• "Atmosphere was amazing - great afrobeats mix with a live DJ."
• "Great place to dine with your friends. Music was good- throwback tunes to make you dance in your seats."
• "The atmosphere is nice as well, DJ played some great tunes."
• "I enjoyed my Saturday brunch experience at Esq bar and grill."
• "Enjoyed the Saturday bottomless brunch. Amazing service from all the girls but special thanks to Toyosi for her service."
• "I had the time of my life. The music is great, the service is great, Toyosi the lady that assisted us was awesome."

Cons:

• "However the music was much too loud and I get that that’s the vibe of this place but it was so hard to hear."
• "It was so dark - cost of living crises? - you could barely see what you were eating."
• "The lighting is terrible. We struggled to see the menus and the food on our plates."
• "Not a place to chat, but if you like the music this is a great place to go."
• "The music was overly loud which made conversation over dinner difficult at times."
• "The atmosphere ie background music was very loud - you could hardly have a non shouting conversation."
• "Music is far too loud, you are unable to hear the other person."
• "The atmosphere was amazing the Dj was great and the lady running our service was eniola she was amazing !!!"