The Boathouse Reviews Summary

Staff Service

Pros:

• "Staff were very efficient and friendly, can’t wait to come back."
• "However a lovely lady found us a table inside and we ended up chatting to very friendly local lady."
• "Connor is an asset to the company. 5 stars all the way."
• "Serving staff were really friendly and attentive with a good selection of drinks."
• "Staff were very friendly and helpfull."
• "Quality food on riverside, served by a host of friendly staff."
• "Staff were extremely polite and welcoming considering they are all so young, table service vet professional."

Cons:

• "On paying the bill I made the staff aware of my disappointment and was met with a blank stare."
• "He had pure pleasure saying no tables. Totally wrong attitude for hospitality."
• "The staff are very rude."
• "Rude staff patronising and disrespectful."
• "The staff seemed confused at best and got a few of our orders wrong."
• "The staff were very rude. We got told we wasn't allowed to sit outside and that we had to book a table so we sat inside."
• "Honestly the worst place ive been to... the staff my god we had to get up and try and find then to be able to pay our bill."

Food Quality

Pros:

• "The food was tasty, well presented, and hot."
• "Had some calamari which was spot on !!"
• "The Sunday roast we enjoyed today was simply perfect, the red cabbage in particular was divine."
• "Food is really good and service excellent."
• "The food was nicely presented and very tasty so well worth a visit."
• "Food was fresh, hot and most enjoyable...can not fault anything about this place."
• "The food was excellent. Really good quality haddock with a crispy freshly made batter with the fish and chips."

Cons:

• "The turkey which was very dry, there was very little of it."
• "Charging gasto-pub prices for a meal which is more of a Wetherspoons standard."
• "The food was disappointing for the price."
• "Loaded fries are average, £10 extremely expensive and they arrived before I got back to my table so not fresh."
• "The food what there was of it, was very disappointing."
• "atrocious !!!!!! poor quality lukewarm flavorless tomato soup, could only be described as warm pureed canned tomatoes."
• "The food was tasteless."

Ambiance & Location

Pros:

• "Perfect for a Summer evening, lounging by the side of the River Severn."
• "Great place to be, nice atmosphere right next to the river."
• "Beautiful location on the banks of the river."
• "Fantastic place for a date night, beautiful view over the river."
• "Lovely views of the river, park and church opposite, and an old (iron?) bridge."
• "Lovely location on the River Severn."
• "Amazing riverside location with picturesque views of the Quarry, and easy access via a footbridge next to the Boathouse."

Cons:

• "Got seated in a dingy corner when better seats were free."
• "Was seated outside on a rainy and windy evening in October."
• "The music was a touch too loud if you want to have conversation."
• "The heaters were broken and channel 5 was blasting out in the background on a Saturday night."
• "Food was ok but it’s now served in a cardboard box…. which is not ok."
• "Only downsides are that the smaller outdoor tables & chairs are sprayed black metal with no shade, which made it uncomfortable to sit/eat when it's hot."
• "The place was very cold."

Value for Money

Pros:

• "Excellent value we'll definitely be going back."
• "Fairly priced and attractively served, a relaxing experience throughout the day and evening."
• "Had an excellent Sunday lunch, good value and child friendly."
• "The food was fantastic, reasonably priced and the kids portions were huge."
• "Reasonably priced food and a range of options on the menu."
• "We had some great small plates, the dirty fries were amazing, and a few good ales at a very reasonable price."
• "The food was good with fair portions."

Cons:

• "The coffee is not good though so walk over the bridge to the little coffee hut next to the play park. Their coffee is better."
• "Ok meal, although would have been nice for some more normal options, the cheap bottle of wine was £16."
• "My mate asked for a bottle of cider. It cost me nearly five flaming quid."
• "Both of us agreed it was not worth any more than five pound and was not value for money at all."
• "For £15 we expected a decent plate of quality food, however when the meals came we were very disappointed."
• "Our lunch was way over priced for what we had."
• "A nice Saturday we decided to sit outside and have a drink overlooking the river... Total rip off especially when car parking opposite free for 2 hours."