Utter Waffle Reviews Summary

Food Quality and Taste

Pros:

• "The food was really tasty and well made."
• "The Wafflin’ Chicken is a must-have."
• "Amazing gluten-free waffles, totally worth the 40-minute ride."
• "The waffles are light, fluffy, yummy, sweet, and savory."
• "The pizza waffle and the hot chocolate were gorgeous."

Cons:

• "The food came quickly, but the waffle wasn't the texture I expected as it was kind of firm and crunchy."
• "The waffles were a bit sickly and oily, way too much for my liking."
• "I was expecting fat American style waffles, however, they were airy and crunchy."
• "The hot chocolate was terrible, I could see chocolate powder that wasn’t mixed properly."
• "The waffling chicken was mediocre and didn’t really taste of anything."

Service and Staff

Pros:

• "The waitress was a gem, so attentive and friendly!"
• "Staff was lovely, quite impressed with the place."
• "Service is really friendly and not just normal friendly."
• "Staff were ever so helpful in dealing with our allergy requests."
• "The staff are super friendly and the space is cool, inviting with a great vibe."

Cons:

• "Service was pleasant but not incredibly attentive."
• "They ask you to stand outside to be seated, which comes across a little frosty."
• "I felt rushed to leave the place as we were made to leave even though we hadn’t asked for the bill."
• "The waitress was very abrupt and rude, literally snatched the menus back."
• "The service was poor as well. Overall, not a good experience."

Variety and Menu Options

Pros:

• "The whole concept with this very intriguing menu with various savory and sweet options."
• "A separate vegan menu which has vegan versions of most things."
• "The menu was plentiful with so many yummy choices."
• "They have a brunch menu and they’re super accommodating to food allergens."
• "The menu caters for different dietary requirements."

Cons:

• "I wish the menu was a bit more varied, ideally with some simpler options."
• "In the evening, the menu is about half the size of the morning/noon menu."
• "The dessert portions are a half size waffle, which might disappoint some."
• "No return to the table to check everything was okay, would have asked for more dressing."
• "The mix of avocado, chili, feta, waffles, onion, and mint doesn’t go well together."

Ambience and Location

Pros:

• "The space is quite concise and compact at the front where we sat. There was a really cool fish tank in the middle."
• "Interior is cute, food was great."
• "The restaurant is well-decorated. Some great Instagrammable moments for sure."
• "The atmosphere was great and looked after by the staff."
• "The restaurant is very small and yet crammed full of tables."

Cons:

• "Worth investing in air conditioning or a stronger fan system - it was uncomfortably warm."
• "Staying there for 90 minutes was quite a struggle. The seating was extremely uncomfortable."
• "The front of house manager responded immediately when I mentioned my outside table was starting to be rained on."
• "Tables in the front are a bit tight, and it got cold when the door was open (winter)."
• "The restaurant allows dogs, I'm just not keen on that given allergies, phobias, and hygiene."